Devanand V

• Handling projects on Upgrades, Conversion etc like SAP Upgrades, S/4HANA Conversion, H4S4 Conversion, DB Migration etc. and delivering them on time with high efficiency
• Performed upgrades on various kinds of systems like S/4HANA, ERP, BW, SCM with optimizers & Live cache, IDM, Dual Stack etc.
• Performed Zero Downtime Option(ZDO) Upgrades
• Performed different conversions like S/4HANA 2023, S/4HANA 2022, H4S4 (HCM for S/4HANA)
• Team lead of a SAP Focused Run team primarily responsible for

a) Configuration & administration of monitoring & Alerting

b) Usage of MAI Alerting Badi interface

c) Alerting Optimization

d) Usage & adoption of other FRUN features like Configuration & Security Analysis, Predictive Analysis etc.

• Complete ownership of multiple systems as System Consultant/Basis administrator with system types like S/4HANA, ERP, SAP IDM, EWM, BW with responsibility for all the major activities in those systems
• Part of the team that handles huge project landscapes with more than 700 systems

• One of the Team leads.
• Joined a fresh project when it was being transitioned to us from other organization. Handled project transition right from scratch. Took KT from the incumbents & handled complete KT process with Shadow and reverse shadow phases.
• Prepared SOPs for most of the KT topics we took.
• Responsible for delivering project deliverables on time and with high efficiency.
• Day to day Support tasks & activities.
• Ensuring & fine tuning performance of systems without memory, resource bottlenecks.
• HANA DB Administration
• Installation & upgrade activities in systems
• Handled & resolved critical issues & Major issues (Priority 1, 2) . Handled RCA meetings & provided RCA's.
• Undertook Training sessions & KT sessions to team members.

• Joined the project when it was being transitioned to our team. Took KT from the incumbents.
• Carrying out day to day Basis Support activities that are specified in the skill set.
• HANA DB Administration
• HANA DB installation & HANA DB upgrades
• Installation & Upgrade activities
• Handling of incidents, tickets with >95% SLA compliance.
• Trained co team members & juniors.