Devaki Vindinnada
Administrative & Operations Professional
Summary
Detail-oriented and proactive professional with experience in healthcare administration, education, laboratory services, and customer relations. Strong background in coordinating administrative processes, maintaining accurate records, communicating with diverse stakeholders, and delivering excellent customer service. Recognized for being organized, adaptable, and dependable, with the ability to manage multiple priorities while maintaining professionalism and attention to detail. Eager to contribute strong administrative and interpersonal skills to support organizational success.
Overview
20
20
years of professional experience
Work History
Educator
Ministry Of Education
06.2015 - 12.2025
- Planned and delivered engaging lessons aligned with MOE curriculum to support students' academic development.
- Managed classroom activities, fostering positive and inclusive learning environment that supported student engagement.
- Assessed students' progress and provided constructive feedback to support individual learning needs.
- Collaborated with parents and supporting staff to address student-related concerns, resolve issues, and support students' overall development.
- Mentored colleagues , providing guidance on best practices and classroom management techniques.
- Collaborated with parents and staff to address student concerns, resolving issues and promoting holistic student development.
Operations Coordinator
Ministry of Health
08.2020 - 11.2020
- Liaised between internal departments and external stakeholders to ensure timely communication and streamline daily operations in fast-paced, high-volume environment.
- Coordinated scheduling of COVID-19 swab test appointments to ensure timely and accurate allocation for patients.
- Prepared and submitted daily operational reports to maintain data completeness and support informed decision-making.
- Maintained and updated patient records in compliance with confidentiality and data management requirements.
Medical Technologist
Raffles Hospital
06.2010 - 11.2010
- Operated, calibrated, maintained, and troubleshot laboratory instruments to ensure accurate and reliable test results.
- Performed routine and specialized laboratory tests on clinical specimens in accordance with established protocols and quality standards.
- Collaborated with pathologists, physicians, nurses, and other healthcare professionals to facilitate accurate diagnosis and treatment.
- Validated new laboratory methods, equipment, and testing procedures.
- Applied analytical, problem-solving, organizational, and time management skills to ensure efficient laboratory operations.
- Assisted in validating new laboratory methods, equipment, and testing procedures when required.
- Maintained high accuracy in result validation, documentation, and reporting to support consistent laboratory performance.
Administrative Assistant
KK Women's And Children's Hospital
11.2008 - 01.2009
- Coordinated and monitored the patient visitation process, ensuring a smooth and orderly flow while adhering to hospital policies.
- Issued visitor passes and verified visitor information to ensure adherence to hospital access and security protocols, enhancing safety measures.
- Coordinated and monitored patient visitation process to ensure smooth flow and compliance with hospital policies, improving visitor experience.
- Responded to enquiries from patients, visitors, and caregivers, providing accurate information and professional customer service.
- Assisted with front desk administrative duties, including data entry, record management, and document handling.
- Maintained welcoming and professional environment while supporting daily administrative operations, contributing to efficient hospital functioning.
- Communicated effectively with healthcare staff to facilitate efficient patient and visitor services.
Telemarketer
True Spa
12.2005 - 03.2006
- Conducted outbound calls to promote spa services and products, resulting in increased customer inquiries and interest.
- Provided knowledgeable responses to customer inquiries about company offerings, improving customer satisfaction and understanding.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Maintained accurate records of customer interactions and appointments.
Education
Diploma in Education -
National Institute of Education
04.2001 -
Diploma in Biomedical Science -
Temasek Polytechnic
04.2001 -
Skills
Curriculum development
Administrative & Office Management
Office Suite Proficiency
Attention to Detail
Organization & Time Management
Event Coordination
Problem-Solving
Team Collaboration
Adaptability
Communication & Interpersonal Skills
Timeline
Operations Coordinator
Ministry of Health
08.2020 - 11.2020
Educator
Ministry Of Education
06.2015 - 12.2025
Medical Technologist
Raffles Hospital
06.2010 - 11.2010
Administrative Assistant
KK Women's And Children's Hospital
11.2008 - 01.2009
Telemarketer
True Spa
12.2005 - 03.2006
Diploma in Education -
National Institute of Education
04.2001 -
Diploma in Biomedical Science -
Temasek Polytechnic
04.2001 -