Desmond Soo

● Effectively led projects and contracts, providing comprehensive end-to-end account management from initiation through delivery, while maintaining a proven track record of client satisfaction, which contributed to long-term business relationships.

● Generated substantial drive to the department’s sales growth and strategic business direction while maintaining profitable project development and operations.

● Consistently developed and streamlined team workflow for optimised project execution efficiency, identifying initiatives for refinement following project conclusion.

● Providing mentorship to nurture and cultivate the team’s capabilities as well as key technical skills, facilitating individual goal-setting and professional growth.

● Coordinated across departments to track progress, performance, and quality assurance at key milestones, ensuring project deliverables meet the expectations of clients.

● Meticulously took charge of project planning from ideation, to development and to execution, overseeing each stage to ensure seamless transitions between project phases.

● Strategically managed business relationships with client accounts, suppliers, and vendors to secure long-term collaborations.

● Undertook budget planning, expense management, and negotiations for projects by prioritising resource allocation efficiency and exploring cost-effective alternatives.

● Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules, and conflicts to ensure clear communication and alignment of key objectives

● Creatively conceptualised and curated event experience for effective brand awareness, working with cross-departmental teams to bring innovative ideas into reality.

● Took charge of all aspects of live event production such as overseeing pre-production liaison, coordinating logistics, managing vendor relationships, and ensuring key deliverables were aligned for a successful event.

● Oversaw the seamless coordination of technical and creative teams, managing the integration of audiovisual, lighting, staging, and other production elements to create an immersive, high-impact event experience.

● Provided on-the-ground project coordination during live events, managing the production team, troubleshooting any issues that arose, and ensuring that the event ran according to plan with minimal disruption.

● Supervised work safety throughout the event production process, ensuring that all team members and contractors adhered to safety protocols to minimize risks and prevent accidents.

● Assisted in the hands-on setup and layout of event equipment, including audiovisual systems, lighting, and staging, ensuring all components were ready for use on the event day.

● Provided direct support to the live crew during events, assisting with equipment maintenance and troubleshooting technical issues when the situation arose.

● Handled inventory management, keeping track of equipment, supplies, and production materials, ensuring all items were returned or accounted for post-event.

● Managed routine logistics and asset tracking for internal inventory, ensuring accurate documentation and efficient organization of devices.

● Performed regular updates to asset management software and provided situational maintenance on servers across multiple bank branches, ensuring optimal system functionality.

● Accounted for inventory records of physical assets and resolved discrepancies between stock and database.