DESMOND POH LEONG LEE
Singapore
Summary
Proven sales professional with a track record of fostering enduring client relationships and boosting revenue, notably at Vincar Pte Ltd. Skilled in customer relationship management and negotiation, adept at converting prospects into loyal customers through dynamic communication and interpersonal skills. Achieves results by leveraging multilingual capabilities and a sincere commitment to customer service excellence.
Overview
20
20
years of professional experience
Work History
Sales Consultant
Vincar Pte Ltd
12.2017 - Current
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
- Conducted comprehensive product demonstrations and test drives for clients, resulting in increased understanding of features and benefits.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Responded to telephone and in-person requests for information.
- Built relationships with customers and community to promote long term business growth.
Sales Executive
BW Automobiles Pte Ltd
01.2012 - 06.2017
- To assist in walk-in customers or customers with appointment on viewing of vehicles
- To do follow ups with customers after viewings
- Negotiation of deals with interested clients and to make sure company to earn the most profits out of every deal signed
- Make sure cars in tip-top condition before presenting to clients for viewing
- Assist in shifting of vehicles whenever in need of assistance from fellow colleagues
- To arrange for vehicles to relevant workshops for servicing or repairs whenever in need
Account Manager
AceCom Technologies Pte Ltd
05.2009 - 01.2012
Senior Sales Executive
Skylet Computer Corporation Pte Ltd
01.2007 - 02.2009
Operation Executive
Kronotex Laminate Flooring Pte Ltd
04.2005 - 10.2006
Education
O Level -
Deyi Secondary School
01.2001
PSLE -
Maha Bodhi Primary School
01.1996
Skills
- Teamwork
- Interpersonal skills
- Communication skills
- Sincerity
- Dynamic
- Challenging
- Ability to interact with diverse individuals
- Customer Relationship Management
- Multilingual capabilities
- Customer Service
- Negotiation Tactics
- Customer Relations
Languages
English
Chinese
Resume Summary
Latest Position - Sales Consultant
Years of Experience in Automotive Industry - 12years
Latest Industry Sector - Car Automotive
Highest Education Attained - GCE O Levels
Latest Salary (YTD) - $90,000
Expected Salary - Negotiable and Open
Availability - End of November
Personal Particulars
Gender - Male
Age - 41
Date of Birth - 04 June 1983
Nationality - Singaporean
Marital Status - Married
Living Location - North-East
Race - Chinese
National Service - Completed
Driving License - Class 3
Reason For Leaving
Realizing parallel import industry will no longer be part of the automotive industry in Singapore for the near future.
Would like to move on to the authorised distributors for a new, and better challenge.
Roles And Responsibilities
- To assist in walk-in clients or clients with appointments on viewing of vehicles.
- To do follow ups, and constant update of clients with latest promotion and prices after every COE bidding.
- Negotiation and closing of deals, and to make sure it is of best interest for the company.
- Pre-Delivery Inspection before delivering a new car to the client.
- Facilitate paperworks like loan application and insurance quotation for the client.
- Always punctual for showroom duties.
Timeline
Sales Consultant
Vincar Pte Ltd
12.2017 - Current
Sales Executive
BW Automobiles Pte Ltd
01.2012 - 06.2017
Account Manager
AceCom Technologies Pte Ltd
05.2009 - 01.2012
Senior Sales Executive
Skylet Computer Corporation Pte Ltd
01.2007 - 02.2009
Operation Executive
Kronotex Laminate Flooring Pte Ltd
04.2005 - 10.2006
PSLE -
Maha Bodhi Primary School
O Level -
Deyi Secondary School
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