Desmond Lean Khiaw Hong
Johor Bahru
Summary
Skilled operations leader with proven ability to enhance efficiency and drive results. Expertise in strategic planning, process optimization, and resource management. Strong focus on team collaboration and adaptability to changing needs. Reliable, results-driven professional with track record of successful outcomes in dynamic environments.
Overview
5
5
years of professional experience
Work History
Operation Manager
Ampersand7 Pte Ltd
09.2023 - Current
- Maximising sales and profitability of all outlets
- Develop safe and positive work environment for staffs
- Driving team performance
- Ensure compliance in all areas of outlet operations, company policies and procedures
- Developing projects from inception to the communication of findings
- Interacting with other departments as part of a team that evaluates initiatives and communicate results
- Maintain effective cost control in all areas in the outlets
- Managing and supervising all outlets
Operation Coordinator/ Logistic/ Procurement/Sourcing
Chagee Singapore
01.2023 - 08.2023
- Provide assistance to my manager and in charge of Operation department, Logistic Department, Procurement Department, Maintenance Department
Account Executive
Storehub Sdn Bhd
01.2022 - 07.2022
- Promote Product to the customer and fulfill their needs and help them to sort out the issues they faced
Barista
10 Pasento
10.2019 - 01.2022
- Manager
Education
Bachelor - International Hospitality
Sunway University
01.2021
Skills
- Communication Skill
- Problem Solving
- Msoffice, MsExcel, MsPowerpoint
- Customer Service
- Fast Learner
- Multilingual
- Scheduling and planning
- Operational efficiency
- Logistics management
- Cross-functional coordination
- Problem-solving
- Employee relations and conflict resolution
- Planning and implementation
- Team leadership
- Project planning and development
- Decision-making
- Warehouse operations
- Organizational management
- Management
- Sales presentations
- Client relations
- Customer relationship management
- Work flow planning
- Operations management
- Project leadership
- Process flows
Language
English: Good
Bahasa Malaysia: Good
Chinese: Average
References
Chong Jun, Yew, 60129282648, 10 Pasento
Activity
Business & Major Events Academic Council Competition2019
Profile
- Name: Desmond Lean Khiaw Hong
- Gender: Male
- Date Of Birth:02 Dec1997
- Age:28 years
- Availability: After1 month
- Marital Status: Single
- Nationality: Malaysian
- Work Permit: I am citizen
- Address: Sky Oasis Pangsapuri Oasis Setia Indah, Johor Bahru81100 Jalan Setia Indah.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operation Manager
Ampersand7 Pte Ltd
09.2023 - Current
Operation Coordinator/ Logistic/ Procurement/Sourcing
Chagee Singapore
01.2023 - 08.2023
Account Executive
Storehub Sdn Bhd
01.2022 - 07.2022
Barista
10 Pasento
10.2019 - 01.2022
Bachelor - International Hospitality
Sunway University
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