Desmond Chua
Hougang Street 22 #07-13
Summary
Dynamic professional with a proven track record in the coffee and financial service sectors, notably with AXA Life. Skilled in team leadership and coffee machinery operation, I excel in creating strategic plans and fostering team growth. Known for being a friendly and outgoing team player, I've successfully coached individuals to achieve their financial goals, enhancing customer satisfaction and sales.
Overview
26
26
years of professional experience
Work History
Barista
National Kidney Foundation
09.2019 - 09.2022
1) Prepare customer order
2) Train new patients how to operate the coffee ☕ machine n hygiene issue
3) Handle customer feedback n suggestions
4) Decorate the cafe for season events(. CNY / National Day / Christmas etc)
Financial Service Manager
AXA Life
08.1998 - 01.2013
- Provide Financial planning for my new & existing clients
- As a Financial Service Manger , I had to coach my advisors and help me to achieve their clients financial goals.
- As my role, I need to plan monthly meeting for my teams and sometime coaching my advisors o weekly basis.
Sales Assistant
Pertama (Harvey Norman)
01.1997 - 10.1997
Doing sales for home appliances and electronic devices.
Giving advice to customer what the function and how to operate the products
Education
ITC Cert - Electronic
ITE MacPherson
12.1994
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Team Leadership
- Safe Food Handling Practices
- Coffee machinery
Accomplishments
- I am a grassroots advisor serving in AMK- Hougang GRC
- I also serve as a Chairman in Ci Yuan Community club
Timeline
Barista
National Kidney Foundation
09.2019 - 09.2022
Financial Service Manager
AXA Life
08.1998 - 01.2013
Sales Assistant
Pertama (Harvey Norman)
01.1997 - 10.1997
ITC Cert - Electronic
ITE MacPherson
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