Performance, results-oriented and accomplished sales and business development manager desiring to contribute even more. Functions effectively and professionally as an individual as well as a team, with a great desire to transfer skill-sets and help hone and develop the skills of other colleagues and associates.
Hi, I’m
Desmond Chander
Summary
Overview
43
years of professional experience
Work History
Euro Power Hydraulics Pte LtdSingapore
Territory Sales Manager
09.2018 - Current
Job overview
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Increased sales revenue by developing and implementing strategic plans and effective marketing communications for the territory.
- Monitored and analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
Editec International Pte LtdSingapore
Business Development Director
02.2017 - 04.2018
Job overview
- Initiated cross-functional collaborations with multiple departments and providers, improving communication and product development, both online and offline.
- Increased client base by implementing strategic business development initiatives and fostering long-lasting partnerships through innovative product development and supplementary projects.
- Constantly maintained a competitive edge through strategic product and service enhancement derived from feedback and input of staff and from market intelligence.
Spring Singapore (Business Advisors Programme)Singapore
Business Advisor
01.2012 - 12.2016
Job overview
- Reviewed and analyzed the shortfalls of assigned SMEs to guide and assist them in improving their sales and profitability.
- Increased client satisfaction by providing tailored business advice and strategies for growth.
- Incorporated staff training with particular emphasis on sales, service and marketing personnel.
- Recommended initiatives and strategic partnerships to improve performance and maximize return on sales.
Retail Asia Publishing Pte LtdSingapore
General Manager
10.2003 - 12.2011
Job overview
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a creative and positive work environment that enabled the delivery of quality and satisfactory products and services to customers.
- Trained and mentored sales and marketing staff, and developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with stakeholders including service providers and ensured strong customer retention.
Prestige Products DistributionPhilippines
General Manager
02.2003 - 10.2003
Job overview
- Took over operations and revamped the local business to salvage it from declining further. The prompt and strategic re-organization and redeployment of human resources and review of all marketing activities quickly enhanced top and bottomline outcomes.
- An intense in-house staff training and development programme was implemented and the almost new a vibrant team achieved results that exceeded expectations.
- More department stores and other retail perfumeries soon became our customers, and our Philippines operations soon exceeded Singapore and Malaysia in performance.
Retail Asia Publishing Pte LtdSingapore
Director of Sales & Marketing
11.1999 - 02.2003
Job overview
- Developed comprehensive sales plans for business growth, resulting in significant market share expansion and greater customer retention.
- Contracted profitable publishing projects with trade show organizes and spearheaded trade show participation to showcase products and services, generating valuable leads and networking opportunities.
- Analyzed sales and marketing data for improved strategies and increased sales revenue by implementing innovative marketing plans.
Prestige Products DistributionSingapore / Malaysia / Philippines
General Manager
04.1995 - 07.1999
Job overview
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Strategic marketing plans, launches and re-launches of select products were implemented having found it to be effective and profitable.
- Collaborated with principles, manufacturers abroad, clients and other partners that boosted both retail and corporate sales considerably.
World Publications Distributors Pte LtdSingapore / Malaysia / Philippines
Snr. Sales & Marketing Manager / AGM / GM
10.1987 - 03.1995
Job overview
- Managed, trained, motivated and challenged employees to be productive and result-oriented to a point we became the unexpected underdog to take the lead in the industry.
- Accomplished multiple tasks within established timeframes and maintained professional, organized, and safe environment for employees and patrons alike.
- Enhanced customer satisfaction by resolving disputes promptly, turning adversity to advantage and maintaining open lines of communication, and ensuring high-quality service delivery.
MPH Magazines (S) Pte LtdSingapore
Advertisement Sales Manager
07.1985 - 10.1987
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies, particularly in opening new doors.
- Built long-lasting client relationships through excellent customer service and consistent followups.
World Publications Distributors Pte LtdSingapore
Sales & Marketing Manager
09.1983 - 05.1985
Job overview
- Being a start-up, it was imperative that we think ahead and out of the box to compete with bigger and long-established competitors. Strategically stayed ahead of industry norms and trends, and intentionally remained underestimated that led to our successful kick-off.
- Analyzed sales and marketing data for improved strategies, strategic brand positioning and tactical brand visibility with well-executed marketing communications that caught the competition off-guard and gave us the lead.
- Intense structured in-house and in-the-field training, especially for all sales staff, was what made us the vibrant force to the benefit of all stakeholders.
Asian Business Press Pte LtdSingapore
Advertisement Sales Executive
06.1981 - 02.1983
Job overview
- Achieved sales goals and service targets by cultivating existing and securing new customer relationships.
- Constantly researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with both new and existing customers.
Education
Institute of Adult LearningSingapore
No Degree from Advanced Certificate in Training & Assessment ACTA
02.2017
University Overview
The London Chamber of Commerce & Industry (LCCI)Singapore
No Degree from Diploma in Managerial Principles
04.1978
University Overview
St. Patrick's SchoolSingapore
High School Diploma
12.1973
University Overview
Skills
- Leadership
- Staff training and development
- Presentations and closing
- New, existing and recovery sales
- Market expansion
- Business growth and retention
- Troubleshooting
- Start-up business development
- Turn around declining business
- General management
Timeline
Territory Sales Manager
Euro Power Hydraulics Pte Ltd
09.2018 - Current
Business Development Director
Editec International Pte Ltd
02.2017 - 04.2018
Business Advisor
Spring Singapore (Business Advisors Programme)
01.2012 - 12.2016
General Manager
Retail Asia Publishing Pte Ltd
10.2003 - 12.2011
General Manager
Prestige Products Distribution
02.2003 - 10.2003
Director of Sales & Marketing
Retail Asia Publishing Pte Ltd
11.1999 - 02.2003
General Manager
Prestige Products Distribution
04.1995 - 07.1999
Snr. Sales & Marketing Manager / AGM / GM
World Publications Distributors Pte Ltd
10.1987 - 03.1995
Advertisement Sales Manager
MPH Magazines (S) Pte Ltd
07.1985 - 10.1987
Sales & Marketing Manager
World Publications Distributors Pte Ltd
09.1983 - 05.1985
Advertisement Sales Executive
Asian Business Press Pte Ltd
06.1981 - 02.1983
Institute of Adult Learning
No Degree from Advanced Certificate in Training & Assessment ACTA
The London Chamber of Commerce & Industry (LCCI)
No Degree from Diploma in Managerial Principles
St. Patrick's School
High School Diploma