Desmond Tan

• Functional Leadership: P&L ownership, Strategic Priority Plans (3 years), Plan of Records (1 year), Organization capabilities and Corporate culture
• Directly leading a team of 6 people managers to Workplace related activities, classified into Sustainability, Employee Experience / Engagement & Environment, Productivity, Project, Operations built on Digital and People Strategy
• Accountable for all aspects of Real Estate, Facilities Operations, EH&S, Security, Travel and Fleet across Asia Pacific, excluding Greater China; over 1.5 M sqft of owned and leased
• Collaborated with senior management to develop strategic initiatives and long term goals.
• Used market insights to capitalize on key business opportunities for new advantageous partnerships.
• Real Estate: Regional Investment Budget, Strategic Projects, and Sustainability Program
• Facilities: Business operations, Continuity Plans, Risk Assessments
• EH&S: Site safety, employee health and compliance; for example, ISO Audits, Best Medical Practice and COVID safety measures
• Travel & Fleet: Maintain global employee flex-work program, tools of trade and employment benefits etc.
• Represented organization at industry conferences and events.
• Achievements: High Annual Rental Profit, Pandemic-Ready Operations, Asia Pre-Owned Division, Asia Distribution Center, YoY Productivity 3%

• Directly leading a team of 6 direct reports to Manage and Perform Real Estate Transactions and Facilities Operations across South Asia, East Asia & Oceania; over 5M sqft and building
• Drive company values and preferred way of working within the function and beyond; across all operating sites
• Fully responsible and accountable for the cluster operating and investment budgets with the support from cluster business controller
• Develop organization within the cluster and establish process and controls
• Establish as business partner with Cluster Leadership via Real Estate, Facility, Workplace and Project Management
• Develop and execute real estate strategy (both tactically and strategically) supported with comprehensive financial analysis
• Develop and implement effective service levels and measurements for daily operations (both hard and soft services); impacting vendor management
• Ensure full compliance across all activities
• Cross functional collaboration with other supporting functions; for example: Supplier Management, Legal, Risk, Safety, Security and IT.
• Cooperated with company leadership and collaborated on projects of mutual interest to multiple levels of organizational leadership.
• Achievements: Pioneering Function, Global IFM, Vietnam and Thailand Green Field Projects, Business Transformation Lead

• Directly Manage and Perform Real Estate Transactions across Asia Pacific Portfolio; Both strategic and tactic real estate solutions across 1.3M sqft
• Develop and establish partner relationship with regional leadership and respective country managers
• Develop and lead real estate strategy (both tactically and strategically) supported with comprehensive financial analysis
• Support operational excellence and improvements to in facilities operations; to office managers and facilities managers community
• Ensure proactive and compliance real estate transactions
• Coordinate RA businesses real estate activities and strategies
• Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
• Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
• Cross functional collaboration with Legal, Risk, EHS, Security, IT and Operational
• Generated professional networks by engaging in professional, industry and government organizations.
• Achievements: Strategic Lease Structuring (SG, CN, IN), Indonesia Manufacturing Entity setup, Dalian R&D expansion and Harbin Brown Field Project

• Manage and Perform Real Estate Transactions across China Portfolio
• Both strategic and tactic real estate solutions
• Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
• Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
• Responded to Common Area Maintenance (CAM) inquiries.
• Ensure proactive and compliance real estate transactions
• Reviewed and executed confidential documents, contracts and disclosures.
• Communicated with landlord regarding building and tenant issues.
• Maintained current contract files as prescribed by company contract policies and procedures.
• Kept properties in compliance with local, state and federal regulations.
• Manage GES workflows – GE internal approval process
• Achievements: GE Healthcare Beijing Campus MOU

• Manage Real Estate Portfolio for Asia Pacific, over 200,000 sq ft, including but not limited to market intelligence and transaction management
• Lead, plan and execute all Asia Pacific site Addition & Alternation projects
• WW Lease Management over 25 leases across 10 countries; 1,000,000 sq ft
• WW Asset Management in terms of finance loading, budget and cost
• Monitored and tracked payments and expenses, providing timely and accurate financial reports.
• Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
• Conduct Real Estate Feasibility studies for short term and long term planning
• Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
• Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
• Maintaining WW Real Estate database / CAD drawings.
• Maintained current contract files as prescribed by company contract policies and procedures.
• Achievements: Global Space Mgt Process Integration and Growth within sqft projects

(i) Facility Manager - Based in Beijing, China (Dec 2009 – Nov 2010)

(ii) Contract Manager – Based in Beijing, China (Jun 2009 – Nov 2009)

(iii) Real Estate Senior Analyst – Based in Singapore (Sep 2007 to May 2009)

• Directly manage East China portfolio of over 80,000 sq ft and drive consistency across China portfolio of over 1,000,000 sq ft
• Provide RE&F management support, service and expertise to Microsoft Facilities in Shanghai, East China & GEO offices; across 10 cities
• Use knowledge of Microsoft business needs and industry/market trends to contribute recommendations for improving the design and delivery of RE&F services
• Ensure that RE&F is in compliance with all statutory and reporting regulations and Microsoft policies and controls
• Manage, lead, and develop direct reports including: clearly communicating performance standards
• Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
• Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
• Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
• Active member of the Carbon Disclosure Project (Reduce Carbon Footprint) to identify and execute environmental sustainable initiatives.
• Evaluated facility operations and personnel for safety and health regulations
• Achievements: Asia RE Master Plans (China and India), Green field projects (HYD, SH), Built-to-Suit project (BJ) and AP HQ relocation & site consolidation

• Oversaw architectural plan creation and dealt with issues regarding zoning and development.
• Developed presentations to demonstrate planning initiatives and research.
• Assist in Senior Planner in Concept Plan & Master Plan Formulation
• Assist in Senior Planner Physical Town Planning (Island-wide) to collaborate with LTA for sustainable urban transport landscape
• Maintained and applied knowledge of local and state government codes and requirements regarding land use.
• Conducted site assessments to verify plan accuracy and feasibility of proposed developments.
• Advised planning officials on project feasibility, cost-effectiveness and possible alternatives.
• Assist in Deputy Director in Briefing and submission to MND & Pre-Cab
• Assist in Deputy Director in Preparation for NDR Speech and Public Exhibitions
• Responded to public inquiries and complaints.
• Achievements: Project Planning team for Punggol 21 strategies.