Desmand Cheu Zi Hau
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
5
5
years of professional experience
Work History
Retail Sales Assistant
Hockhua Tonic Pte Ltd
03.2022 - Current
- Established relationships with key retail accounts.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Work at Bubble Tea Shop
Yomie Yogurt
08.2020 - 02.2022
- Minimized wait times for customers by quickly adapting to fluctuations in order volume and prioritizing tasks accordingly.
- Adjusted recipes to accommodate special requests or dietary restrictions, ensuring customer satisfaction.
Education
High School Diploma -
UTM
MALAYSIA02.2024
High School Diploma -
TUNKU ABDUL RAHMAN UNIVERSITI COLLEGE
MALAYSIA05.2020
Skills
- Punctuality
- Cash Handling
- Cash Register Operation
- Goal-Oriented
- Processing payments
- POS Terminal Operation
Languages
Chinese (Cantonese)
Elementary (A2)
Chinese (Mandarin)
Upper intermediate (B2)
English
Elementary (A2)
Malay
Elementary (A2)
Timeline
Retail Sales Assistant
Hockhua Tonic Pte Ltd
03.2022 - Current
Work at Bubble Tea Shop
Yomie Yogurt
08.2020 - 02.2022
High School Diploma -
UTM
High School Diploma -
TUNKU ABDUL RAHMAN UNIVERSITI COLLEGE