Desirie Reyes Lee
Singapore
Summary
I can offer my employer honestly, punctuality, and superlative teamwork. I am self motivated and well mannered yet hard working. I am eager to learn and can work with minimum supervision. I can communicate and relate to people of all ages, different cultures and backgrounds. Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty. Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in senior role. As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills. Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
19
19
years of professional experience
Work History
Customer Service and Kitchen Assistant
Sushi Restaurant
10.2023 - 08.2024
- To prepare side dishes everyday
- Greeting Customer
- Delivering food to customer with smile
- Good listener while attending to customer needs
- Ensure sufficient ingredients for daily kitchen uses
- Prepare ingredients in line with food hygiene
- Preparing Maki, Bento, Grilled items miso and udon soup
- Prepare food stuffs under the instruction of the Chef
- Making sure the ingredients for preparation of food is not expired
- Keep clean area tidy
- Ensure all equipment is properly maintained cleanliness
Perfume Retail and Skincare Sales Executive
Senteurs De Provence
06.2015 - 11.2016
- Greeting Customers
- Find out the customer’s needs
- Recommend, select and help locate the right merchandise
- Describe a product’s features and benefits
- Demonstrate use and operation of the product
- Answer customer queries regarding the store and the merchandise
- Make suggestion and encourage purchase of products
- Receive and process cash, nets and credit payments
- Provide change and receipts
- Gift wrap merchandise
- Organize and process merchandise exchanges
- Arrange and displays merchandise
- Keep merchandise area tidy
- Take stock inventory
- Report daily sales
Cashier and Baker
IFOOD PTE LTD
03.2013 - 11.2014
- Perform Cashiering function
- Greeting customers and making them feel welcome
- Delivering food to customers with a smile
- Serve the customers with manners and good body postures
- Be approachable and good listener while attending to customer needs
- Re-stocking refrigerators, shelves, and displays
- Maintain the cleanliness of the store
- Experienced baker with pasty experience
- Dedicated to creating quality, creative baked goods
- Ensuring quality and freshness and maintaining a clean and safe work environment
- Managing inventory
- Food safety training
- Monitor baking times and temperatures
- Monitoring baked good on displays
- Storing food safely
Store Cashier
01.2006 - 01.2008
- Greet customer as they arrive at the store
- Provide customers with detailed information on different products
- Reserve items for customers and make follow up calls to ensure that reserved items are picked up within the reservation time frame
- Weigh and tag produce such as vegetables and fruits
- Operate cash register
- Process returns and exchanges and issue receipts and change to customers
- Record total daily sales
- Resolve customer’s complaints and problems
Part Time Caregiving to the Elderly
Sunrise Caregiver Training Center, Inc.
04.2005 - 10.2005
- Organizing and giving medication
- Providing personal care such as bathing, dressing, eating and using the toilet
- Providing care compassion and love
- Listening, talking and playing with them
- Maintain safe, clean and stimulating environment
Education
Certificate in Eyebrow Embroidery -
SOQ
SingaporeCertificate of Semi Permanent MAKEUP COURSE - EYEBOW, LIP AND EYELINER
BEAUTY RECIPE
Singapore01.2019
Bachelor Of Science and Technology - undergraduate
Southern Philippines Institute of Science and Technology
Imus, Cavite04.2003
Secondary -
Cavite Institute
Silang, Cavite04.2001
Primary -
Munting ILog, Elementary School
Munting Ilog, Silang Cavite04.1997
Skills
- Computer literate
- Chef support
- Dishwashing
- Safe food handling
- Food preparation
- Kitchen equipment operation
- Food safety
- Ingredient management
- Food storage protocol
- Cooking techniques
- Meal presentation
- Portion control
- Punctual and reliable
- Cleaning proficiency
- Cleaning and sanitation
- Continuous improvement
- Supply restocking
- Verbal and written communication
- Stock rotation
- Basic recordkeeping
- Inventory oversight
- Effective customer communication
- Team contribution
- Attention to detail
Strengthsandattributes
- Honestly
- Punctuality
- Superlative teamwork
- Self-motivated
- Well-mannered
- Hard working
- Eager to learn
- Ability to work with minimum supervision
- Good communication skills
Educationalattainment
Southern Philippines Institute of Science and Technology, Tia Maria Building E. Aguinaldo Highway, Anabu 2 – A, Imus, Philippines, Bachelor Of Science and Technology (undergraduate), 06/01/01, 04/30/03, Certificate of Semi Permanent Makeup Course Eyebrow, Lip and Eyeliner, Beauty Recipe Singapore, 2019, Certificate in Eyebrow Embroidery, SOQ Singapore, Cavite Institute, Silang, Cavite, Philippines, 06/01/97, 04/30/01, Munting Ilog Elementary School, Munting Ilog, Silang, Cavite, Philippines, 06/01/91, 04/30/97
Finno
G0601857U
Personal Information
- Age: 39
- Height: 5'3
- Weight: 57 kg
- Passport Number: P0014023B
- Date of Birth: 10/24/84
- Gender: Female
- Nationality: Filipino
- Marital Status: Married
- Religion: Catholic
Timeline
Customer Service and Kitchen Assistant
Sushi Restaurant
10.2023 - 08.2024
Perfume Retail and Skincare Sales Executive
Senteurs De Provence
06.2015 - 11.2016
Cashier and Baker
IFOOD PTE LTD
03.2013 - 11.2014
Store Cashier
01.2006 - 01.2008
Part Time Caregiving to the Elderly
Sunrise Caregiver Training Center, Inc.
04.2005 - 10.2005
Certificate in Eyebrow Embroidery -
SOQ
Certificate of Semi Permanent MAKEUP COURSE - EYEBOW, LIP AND EYELINER
BEAUTY RECIPE
Bachelor Of Science and Technology - undergraduate
Southern Philippines Institute of Science and Technology
Secondary -
Cavite Institute
Primary -
Munting ILog, Elementary School
Similar Profiles
Annabella NayAnnabella Nay
Host, Server at Sushi RestaurantHost, Server at Sushi Restaurant
Diana LeeDiana Lee
Head Server at Sushi RestaurantHead Server at Sushi Restaurant
Hoang An NguyenHoang An Nguyen
Food Waiter at Sushi RestaurantFood Waiter at Sushi Restaurant