DERRICK KOH
Summary
Accomplished General Manager with a proven track record at HY-RAY PTE LTD, enhancing operational efficiency and spearheading growth initiatives. Expert in leadership and operations management, I've successfully increased market share through strategic planning and team building. Skilled in fostering client relationships and exceeding sales targets, my approach has consistently driven profitability and employee satisfaction.
Overview
17
17
years of professional experience
Work History
General Manager
HY-RAY PTE LTD
06.2018 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
General Sales Manager
SING BROTHERS HARDWARE
01.2014 - 05.2018
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
Sales Engineer
MANULI FLUICONNECTO
01.2008 - 12.2013
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Identified and supported resale opportunities to achieve sales plans.
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
Education
Bachelor of Science - BUSINESS STUDIES
LOUGHBOROUGH UNIVERSITY
SINGAPORE12-2017
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Goal setting
- Performance improvement
Timeline
General Manager
HY-RAY PTE LTD
06.2018 - Current
General Sales Manager
SING BROTHERS HARDWARE
01.2014 - 05.2018
Sales Engineer
MANULI FLUICONNECTO
01.2008 - 12.2013
Bachelor of Science - BUSINESS STUDIES
LOUGHBOROUGH UNIVERSITY
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