Derrick Anthony Vennard
Singapore
Summary
Highly motivated and dedicated professional seeking a meaningful and challenging position to enhance skills and contribute to organizational success. Committed to continuous learning and personal growth, strives to gain valuable knowledge and experiences for career advancement. Strong work ethic and passion for excellence, eager to make a positive impact and achieve professional success.
Overview
2025
2025
years of professional experience
9
9
years of post-secondary education
1
1
Language
Work History
Senior Inside Sales Representative
Cloud Software Group Singapore Pte Ltd
5 2024 - Current
- Apply an understanding of CSG products, sales methodology, processes, prospecting techniques, and customer base to sell to a set of existing customers
- Invest time and effort into learning and practicing account growth techniques, solution selling, negotiation and closing sales
- Account expansion and retention activities include mining for a deep understanding of the customer use case, retention techniques, cross selling into new areas, solution selling, negotiation and closing
- Achieve sales targets and demonstrate progress towards achieving account strategies
- Build relationships and leverage cooperation with partners and distribution within accounts and territory
- Input accurate and timely forecasts as well as opportunity updates for management visibility in the territory pipeline
- Establish relationships with important internal stakeholders in resources to maximize full potential of every opportunity
- Deliver product presentations to customers focusing on selling and positioning solutions
- Identify and develop opportunities across different product groups to leverage sales opportunities
Renewal Sales Specialist
Citrix Systems Singapore Pte Ltd/ Cloud Software Group Singapore Pte Ltd
04.2017 - 05.2024
- Uses pre-established procedures and guidelines to respond to requests from internal and end-user customers, partners and distributors via phone, web, e-mail and fax
- Assists customers with membership renewals as well as partners in opportunity development for membership renewals
- Provides routine analytical and administrative support for customers, partners, and internal sales teams; such as troubleshooting license activation issues using scripts and defined procedures to determine appropriate action
- Documents and tracks status of inquiries and coordinates appropriate responses requiring limited judgment to ensure customer satisfaction
- Works on problems of lower scope where analysis of situation or data requires a review of identifiable factors
- Generates and analyzes licensing reports to maximize revenue associated with Software Maintenance products (Select), promotions and new product opportunities
- Processes Appliance Maintenance, Software Maintenance(Select) and Hardware Warranty contract sales for current and expired customers
- Generates all quotes necessary for Appliance Maintenance, Software Maintenance(Select) and Hardware Warranty sales opportunities
- Develops and fosters alignment with sales team members as needed to close sales
- Provides internal customer service to all Sales department teams regarding Software Maintenance (Select) sales and opportunities and cross-sell and up-sell opportunities
- Utilizes CRM system and all necessary applications to manage and optimize sales all opportunities, correct licensing issues, merge records, and track all sales stages of the renewal opportunities
- Promotes team environment by assisting with training and development of fellow employees to enhance skills and abilities in performance of their duties
- Generates and presents reports as directed by Management
- Prioritizes workload in order to meet all KPIs, goals and objectives
Account Manager - Inside Sales/Corporate Sales
Deskera Singapore Pte Ltd
11.2015 - 04.2017
- Achieve and exceed revenue targets on quarterly basics
- Maintain and develop relationships with new and existing customers via meetings, telephone calls and emails
- Focus on achievement of sales strategies and targets through targeting key clients, identifying key decision-makers and leverage opportunities to promote and sell products and services
- Drive revenue generation and deliver significant value to clients by gaining an in-depth understanding of client needs
- Make accurate, rapid calculations and provide customers with quotations
- Negotiate variations in price, delivery and specifications with customers
- Negotiate the terms of an agreement and successfully close sales
- Gather market and customer information and provide feedback on future buying trends
- Represent DESKERA at trade exhibitions, events and demonstrations
- Advise on forthcoming product developments and discussing special promotions
- Identify new markets and business opportunities
- Record sales and order information and send copies to Direct Supervisor
Account Manager - Inside Sales
Google Asia Pacific Pte Ltd - Teledirect Pte Ltd
01.2015 - 11.2015
- Engaging premium partners with Google's online Search, Display, YouTube and Mobile advertising products
- Worked on the Southeast Asia AdWords team at Google, covering Singapore, Malaysia and the Philippines
- Helping companies in their internationalization, offering a best-in-class portfolio of online media solutions to grow their business and maximize their ROI
- Achieve and exceed revenue targets on quarterly basics
- Maintain and develop relationships with new and existing customers via meetings, telephone calls and emails
Personal Trainer/Fitness Instructor
Fitness First Singapore Pte Ltd
11.2013 - 12.2014
- Ensure attentiveness on the gym floor and initiate new member orientation and associated exercise programs to motivate members to achieve identified health and fitness goals
- Take ownership and have strong commitment towards clients, initiate and anticipate clients needs, follow through their requests and present self professionally
- Prescribe and design personal, safe and effective exercise routines and instruction to clients
- Strive to attain excellence in fitness management including offering clean and fully operational facilities
Sales Executive
Streetdeal Singapore Pte Ltd
11.2012 - 10.2013
- Expand merchant network and manage existing key accounts through interpersonal rapport, sales visits, follow-up calls and other means
- Identify new and creative businesses & activities to be featured, expanding the range of offers for our subscribers
- Generate revenue and achieve targeted KPI's through cold calling, referrals and face-to-face visits
- Prepare, analyze and provide monthly reports to Management, highlighting key factors, while at the same time seeking ways to enhance revenue and profit performance
Sales Executive (Telco Division/ Corporate Sales Department)
Acecom Pte Ltd
12.2011 - 11.2012
- Cooperate Sales (Projector/ IT Sales/ Telco Sales)
- Manage the day to day activities of a Sales Executive/ Account Manager
- Upgrade & cross sell various IT products such as Projectors
- Source for new customers
- Perform Product Demo and Training to new customers
- Support / Handle road-shows and events when required
- Coordinate installations jobs with installer
- Upgrade & Cross sell various telecommunication services to new and existing customers
Assistant Sales Manager
Appco Pte Ltd (Ascentia Group Marketing)
12.2008 - 10.2011
- Direct sales marketing(Events)
- Face-to-Face sales at events and roadshows (Telco and Credit division)
- Training/ Coaching the sales team
- Running meetings
- Recruitment
- Managing the sales team and following up with the sales performance of each individual person in the sales team
- Planning of events and role calls
- Attending overseas meetings and trainings
- Develop and execute training plans
- Personal development of other staff and team
- Executing sales targets
Education
Diploma in Marketing Management -
Kaplan Higher Education Institute
Singapore 08.2012 - 04.2013
GCE ‘O’ Level - with 4 credits
St Patrick's Secondary School
Singapore 01.2001 - 12.2005
PSLE -
Fowlie Primary School
Singapore 01.1998 - 12.2000
Skills
Personal Training Certification
Fitness and Nutrition
Sales Force
Linkedin Sales Navigator
HRMS
ERP
PM
CRM Tools
Management
Sales training
Team leadership
Personal Information
Date of Birth: 02/07/87
References
Any other references are available upon request.
Preferredname
Derrick Vennard
Timeline
Renewal Sales Specialist
Citrix Systems Singapore Pte Ltd/ Cloud Software Group Singapore Pte Ltd
04.2017 - 05.2024
Account Manager - Inside Sales/Corporate Sales
Deskera Singapore Pte Ltd
11.2015 - 04.2017
Account Manager - Inside Sales
Google Asia Pacific Pte Ltd - Teledirect Pte Ltd
01.2015 - 11.2015
Personal Trainer/Fitness Instructor
Fitness First Singapore Pte Ltd
11.2013 - 12.2014
Sales Executive
Streetdeal Singapore Pte Ltd
11.2012 - 10.2013
Diploma in Marketing Management -
Kaplan Higher Education Institute
08.2012 - 04.2013
Sales Executive (Telco Division/ Corporate Sales Department)
Acecom Pte Ltd
12.2011 - 11.2012
Assistant Sales Manager
Appco Pte Ltd (Ascentia Group Marketing)
12.2008 - 10.2011
GCE ‘O’ Level - with 4 credits
St Patrick's Secondary School
01.2001 - 12.2005
PSLE -
Fowlie Primary School
01.1998 - 12.2000
Senior Inside Sales Representative
Cloud Software Group Singapore Pte Ltd
5 2024 - Current
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