Dennis Sergio
Summary
Hardworking Process Executive adept at working with customers to resolve issues, collecting paperwork and processing applications. Well-organized and detail-oriented with excellent verbal and written communication skills.
My professional experiences are mostly in the banking industry where I handle overall management of branch operations and general administration to attain profit objective. Seeking to be a valuable contributor to a company where I can make a major impact.
Overview
34
34
years of professional experience
Work History
PROCESS EXECUTIVE
Infosys Ltd.
Alabang Muntinlupa
02.2023 - Current
Manages business process of Microsoft. Process contracts, orders, billable & non billable, invoices. Provides tool support for subsidiaries and partner. Assigned in global regions ASIA PACIFIC, EURO MIDDLE EAST ASIA, AMERICA, NORTH AMERICA AND LATIN AMERICA (Regional Operation Centers).
Businessman
Chanan Food House
Las Pinas City
01.2006 - Current
Owns and operates a Food Business particularly in the area of baking and fruit drinks distribution Manages and operates food cart operations
COLLECTIONS REPRESENTATIVE
SYNCHRONY GLOBAL SERVICES PHILIPPINES, INC.
Alabang Muntinlupa
09.2022 - 02.2023
Handling inbound and outbound calls from many cardholders , keeping exceptional customer service and collecting with a heart as constant goal. Maintain up-to-date computerized customer information, resolve inquiries, and most importantly build relationships.
Branch Head
Luzon Development Bank
Makati City
09.2003 - 10.2003
Overall management of bank operations, cash operations, marketing, accounting, client customer service, target substantial increase in long term co- financing and increase in ADB
CASH OPERATIONS SUPERVISOR
United Coconut Planters Bank
Sucat Paranaque
05.1990 - 06.2002
Chief custodian of bank funds, equipment, verify approve all cash related transactions, supervises tellers
Education
Bachelor of Arts - Business Management
San Beda College
Mendiola Manila03.1988
High School Diploma -
Benedictine Abbey School
Alabang Muntinlupa03.1984
Skills
- Proficient in Microsoft Office, Canva
- Interpersonal, Communication and Leadership
- Culinary Baking
- Fluent in English & Filipino
Accomplishments
November 11, 1996 / UCPB MODEL CUSTOMER SERVICE EMPLOYEE AWARDEE
Timeline
PROCESS EXECUTIVE
Infosys Ltd.
02.2023 - Current
COLLECTIONS REPRESENTATIVE
SYNCHRONY GLOBAL SERVICES PHILIPPINES, INC.
09.2022 - 02.2023
Businessman
Chanan Food House
01.2006 - Current
Branch Head
Luzon Development Bank
09.2003 - 10.2003
CASH OPERATIONS SUPERVISOR
United Coconut Planters Bank
05.1990 - 06.2002
Bachelor of Arts - Business Management
San Beda College
High School Diploma -
Benedictine Abbey School