Dennis Ong Guoyong
Channel Account Manager
Singapore
Summary
With a robust track record spanning 10 years in the industry, I am a seasoned professional driven by results and a passion for sales excellence. My experience has honed my ability to not only oversee sales figures but also to spearhead the development of new accounts. I am recognized for consistently exceeding goals, amplifying sales volumes, and expanding company presence in competitive markets. My approach is deeply rooted in a results-driven ethos, focused on bolstering revenue streams and forging strong client relationships. I bring to the table an exceptional ability to craft and execute strategic business plans that are directly aligned with increased sales performance.
Overview
20
20
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Channel Account Manager
BARCO SINGAPORE PTE LTD
03.2023 - 12.2024
- Strategically partner with channel stakeholders to pinpoint prime sales opportunities, driving revenue growth
- Forge synergies with Marketing to deploy Market Development Funds (MDF) effectively, sparking new business ventures and revenue streams
- Steer weekly engagements with Local Distributors, meticulously managing activity, pipeline, and forecasting to optimize sales outcomes
- Enhance customer engagement by coordinating joint calls and on-site product demonstrations to support end-user needs
- Taking care of both Singapore and Malaysia Market for ClickShare business
- Work closely with Alliance Partners to promote ClickShare solutions, expanding market reach
- Continuously recommend cutting-edge solutions to enhance organizational workflow, leveraging insights from current market trends and emerging Unified Communications (UC) technologies
Business Development Manager
INGRAM MICRO ASIA PTE LTD
07.2022 - 03.2023
- Assisted Division Manager in steering Unified Communications team, overseeing multifaceted operational tasks
- Orchestrated cross-departmental collaboration to deploy GoTo-Market strategies with precision
- Conducted in-depth business performance evaluations to ensure alignment with strategic goals
- Accelerated Unified Communications growth through strategic relationship building with essential stakeholders
- Achieved and surpassed sales, marketing, and business development benchmarks
- Enhanced Channel partner engagement within the Unified Communications sphere by proactively meeting their business needs
Senior Product Manager
INGRAM MICRO ASIA PTE LTD
06.2018 - 06.2022
- Swiftly advanced from Senior Product Executive to Product Manager in 2020, and further to Senior Product Manager in 2021, showcasing rapid career progression
- Fostered exemplary teamwork and built robust relationships across the Unified Communication Team and with key stakeholders
- Provided extensive training and support to partners and effectively conducted product demonstrations to end-users
- Led targeted business development efforts, resulting in substantial client acquisition
- Developed and implemented strategic marketing plans, ensuring product alignment with key market segments
- Conducted thorough market surveillance, competitor analysis, and trend monitoring to inform and adjust promotional strategies, enhancing sales performance
- Collaborated with marketing teams to initiate, refine, and amplify high-impact campaigns across partner networks
- Consistently exceeded sales targets set by Ingram and vendors for consecutive quarters
- Coordinated cross-functional efforts within the Unified Communication Team and forged partnerships for the creation of synergistic Go-to-Market bundle solutions
Channel Manager
ECTIVISE SOLUTIONS PTE LTD
07.2017 - 03.2018
- Led end-to-end marketing campaigns, from strategic development to effective execution, guaranteeing on-schedule delivery and implementation
- Conducted international business trips to Indonesia, Thailand, and Vietnam, strengthening partnerships and client relations for GPON Projects
- Partnered with suppliers to optimize project implementation workflows
- Crafted and enhanced business development tactics to support company goals and stimulate expansion
- Established and forecasted aggressive sales goals, predicting annual targets and assessing sales potential for new and existing products
Product Manager
Dacon Networks Pte Ltd
11.2015 - 06.2017
- Led cross-functional teams to optimize new product development workflows
- Armed Sales Team with vital technical insights and marketing assets for effective product distribution
- Oversaw the production of cohesive print and digital marketing materials, aligned with product education initiatives
- Conducted comprehensive product data analyses, ensuring ongoing partner engagement with regular feature enhancements
- Played a key role in formulating and executing the annual marketing strategy, including advertising and promotional campaigns
- Managed product demand forecasting and inventory control to meet supply chain objectives
- Drove sales growth and enhanced customer retention by identifying and capitalizing on strategic opportunities
- Performed engaging live product demos, emphasizing advantages to boost customer acquisition rates
- Directed IT equipment sales, utilizing extensive technical knowledge to strengthen and grow client base
- Applied consultative selling approaches to provide customized solutions, increasing customer satisfaction and efficiency
- Developed a strong lead generation system via referrals and strategic cold-calling initiatives
Sales Consultant
DocuConnex
01.2014 - 10.2014
- Leveraged expertise in identifying and capitalizing on sales opportunities to boost customer retention
- Conducted dynamic product demonstrations, highlighting benefits to drive customer engagement and sales
- Spearheaded IT equipment sales, utilizing in-depth technical knowledge to manage and expand existing accounts
- Employed consultative selling techniques, tailoring recommendations to enhance client productivity with our solutions
- Cultivated a robust database of potential leads through strategic referrals and effective cold calling
Regional Sales Executive
SSB Cryogenic Equipment Pte Ltd
01.2013 - 12.2013
- Spearheaded market expansion and client retention across Sri Lanka, the Middle East, and South Asia
- Tailored pricing strategies to meet the unique needs of diverse markets and customers, securing profitable deals
- Delivered exceptional customer service, resolving after-sales issues to ensure mutually beneficial outcomes
- Procured Cryogenic Liquids/Equipment from domestic and international sources, assessing all associated costs and risks
- Compiled comprehensive monthly Head of Department Reports and maintained an accurate Sales Pipeline
- Managed the review process for Sales Orders, Purchase Orders, and Tax Invoices, ensuring operational efficiency
- Facilitated seamless transaction flow from deal closure through operational delivery to billing procedures
Assistant Engineer
REPUBLIC OF SINGAPORE AIRFORCE
06.2005 - 10.2012
- Spearheaded the management of testing equipment, ensuring optimal performance through meticulous maintenance and systematic storage protocols
- Expertly conducted rectification and routine maintenance of F5 aircraft, enhancing operational efficiency
- Strategically planned daily operations and led a dynamic team of four, fostering a collaborative work environment
- Delivered comprehensive training to Singapore Technologies personnel, enabling autonomous F5 aircraft servicing in alignment with SAF standards
- Served as the logistical backbone for high-profile events including National Runway Cycling, National Day Parade, and RSAF Open House 2011
- Drove operational excellence and aircraft serviceability through the successful implementation of an Innovation Project
- Facilitated international collaboration during deployment to Tindal and Darwin, acting as the primary liaison with the Australian Air Force for air base licensing matters
Education
Bachelor's Degree - Business Management
UNIVERSITY COLLEGE DUBLIN
Singapore 01.2010 - 01.2014
Diploma in Engineering - Informatics
NANYANG POLYTECHNIC
Singapore 01.2001 - 01.2005
Skills
ABILITY TO MULTITASK
FAST LEARNER
TEAMWORK
COMMUNICATION
undefinedPersonal Information
- Date of Birth: 04/22/85
- Nationality: Singaporean
- Status: Married
Driving License - Category
3A
Timeline
Channel Account Manager
BARCO SINGAPORE PTE LTD
03.2023 - 12.2024
Business Development Manager
INGRAM MICRO ASIA PTE LTD
07.2022 - 03.2023
Senior Product Manager
INGRAM MICRO ASIA PTE LTD
06.2018 - 06.2022
Channel Manager
ECTIVISE SOLUTIONS PTE LTD
07.2017 - 03.2018
Product Manager
Dacon Networks Pte Ltd
11.2015 - 06.2017
Sales Consultant
DocuConnex
01.2014 - 10.2014
Regional Sales Executive
SSB Cryogenic Equipment Pte Ltd
01.2013 - 12.2013
Bachelor's Degree - Business Management
UNIVERSITY COLLEGE DUBLIN
01.2010 - 01.2014
Assistant Engineer
REPUBLIC OF SINGAPORE AIRFORCE
06.2005 - 10.2012
Diploma in Engineering - Informatics
NANYANG POLYTECHNIC
01.2001 - 01.2005
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