DENESH KUMAR
DIP. ENGINEERING
KULAI
Summary
With a strong foundation in science and math, possessing the analytical skills necessary to identify problems, analyze data, and evaluate solutions. Demonstrating critical thinking abilities to assess different options and make informed decisions. Excel in problem-solving, consistently identifying and resolving issues. Experienced in interpreting engineering briefings, design briefs, and technical briefings to ensure clear communication of complex information.
Overview
3
3
years of professional experience
1
1
Certification
4
4
Languages
Work History
Service Technician
Tyt Corporation Pte Ltd
07.2024 - Current
- Diagnosed and fixed customer-reported hardware and software problems.
- Implemented new machinery and taught users operational procedures.
- Conducted thorough troubleshooting and repairs, ensuring machines operated at full efficiency.
- Clarified issues found during diagnostics and presented available service choices.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Optimized performance of equipment through expert calibration processes tailored according to specific client requirements.
- Established strong relationships with vendors, facilitating the procurement of high-quality parts at competitive prices.
- Achieved high client retention rates by providing exceptional service and follow-up on all installations and repairs.
- Upgraded systems to latest technologies, ensuring clients' equipment operated at peak efficiency.
- Conducted detailed inspections of equipment to identify potential issues, preventing costly future repairs.
- Optimized service delivery times, implementing efficient routing and scheduling strategies.
- Improved team collaboration by sharing expert knowledge on complex repair techniques during weekly meetings.
- Boosted customer satisfaction with prompt and efficient troubleshooting of equipment issues.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Checked, repaired and repacked survival equipment to meet specifications.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Tested systems, noting issues and completing preventive maintenance.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Resident Assistant Engineer
Jk Builders And Engineering Sdn Bhd
10.2022 - 10.2023
- Dedicated in creating and handling schedule to construction staff, performing field quality control tests, assessing the verifying and approving invoices, overseeing work of the staff, ensuring compliance with quality standards, recommending repair work, surveying blueprints and maps
- Assist to providing technical advice and preparing periodic reports
- Multiple projects assist to handling with engineers
- Supervision of and issuing of instructions to the contractors and to report regularly to the designer and /or client
- Analyses project report and project timeline and keep update progress accordingly to both management and client
- To coordinate and supervise site workers and subcontractors
- Preparing the project process monthly report
- Attend site meeting with client or consultant
Intern Technician
Inari Sdn Bhd
03.2022 - 08.2022
- Performed standard checks on equipment to ensure readiness for operators.
- Integrated continuous coding frameworks.
- Attend regular meetings with the front end teams to expose error and problems of machines
- Routinely inspect standard checking for the chip optimization
- Managed technical malfunctions in PM and LM machines.
- Oversaw the functioning of numerous machines on a daily basis.
Education
Sijil Pelajaran Malaysia (SPM)
SMK TAMAN KOTA KULAI
Malaysia12.2018
Diploma In Mechatronic Engineering - Engineering
POLITEKNIK SULTAN ABDUL HALIM MU'ADZAM SHAH
Malaysia10.2022
Skills
Microsoft System Office (Word, Presentation, Excel)
Punctuality
Communication
Self-confidence
Understanding work order specifications
Organized
Working effectively with little assistance
Statistics
Hard working
Mechanical aptitude
Troubleshooting ability
Diagnostics skill
component repair
Hand tool knowledge
equipment knowledge
System repairs
Diagnostics and troubleshooting
Service reports
installation knowledge
Testing and evaluation
Customer Relationship Management
Personal Qualities
- Diligently attends to details and pursues quality in accomplishing tasks.
- Ability to speak clearly in conversations and interactions with others.
- Ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility.
- Ability to complete tasks accurately in a timely and efficient manner.
- Ability to apply technical and professional knowledge to the job requirements.
- Willingly puts in the extra time and effort in critical situations; goes the 'extra mile' to ensure that the goal is met.
Certification
Diplomatic
Timeline
Service Technician
Tyt Corporation Pte Ltd
07.2024 - Current
Diplomatic
10-2022
Resident Assistant Engineer
Jk Builders And Engineering Sdn Bhd
10.2022 - 10.2023
Intern Technician
Inari Sdn Bhd
03.2022 - 08.2022
Sijil Pelajaran Malaysia (SPM)
SMK TAMAN KOTA KULAI
Diploma In Mechatronic Engineering - Engineering
POLITEKNIK SULTAN ABDUL HALIM MU'ADZAM SHAH