De Neng WONG
West
Summary
Knowledgeable Sales Consultant with proven ability to drive revenue growth through strategic client relationships and effective sales techniques. Leveraged industry insights to consistently exceed sales targets and enhance customer satisfaction. Demonstrated proficiency in negotiation and product knowledge to deliver tailored solutions that meet client needs.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Consultant
StarHub
10.2010 - Current
- Developed tailored sales strategies to meet diverse customer needs and enhance satisfaction.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Negotiated prices, terms of sales and service agreements.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Mentored junior sales consultants, fostering skill development and improving team performance.
- Analyzed sales data to identify areas for improvement, driving strategic adjustments in approach.
- Established long-term client relationships through consistent follow-ups and personalized service delivery.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Engaged customers to identify needs and recommend suitable products.
Education
Diploma - Business Information Technology
Ngee Ann Polytechnic
01.2014
Higher Nitec - Business Information Technology
Clementi ITE
01.2010
Skills
- Microsoft Office (Advanced), Microsoft FrontPage (Basic), Macromedia Flash (Basic), Microsoft Windows OS, (Advanced)
- Programming Languages
- Strong Work Ethic, Positive Attitude, Good Communication Skills, Time Management Abilities, Problem-Solving Skills, Acting as a Team Player, Self-Confidence, Ability to Accept and Learn From Criticism, Adaptability, Working Well Under Pressure, Administration Skills
- Sales experience
- Customer service experience
- Upselling strategies
- Product demonstrations
- Coaching and mentoring
- Cold calling
- Customer relationship building
Accomplishments
- Service Excellent Awards by Singapore Civil Defence Force
- Star Award in Excellence Service Award
- Apple Champion
Certification
- Has Driving License
- Class 3
LANGUAGES
Spoken: English, Chinese
Written: English, Chinese
Timeline
Sales Consultant
StarHub
10.2010 - Current
Higher Nitec - Business Information Technology
Clementi ITE
Diploma - Business Information Technology
Ngee Ann Polytechnic
RESUME SUMMARY
- Latest Position: Advisor in StarHub Ltd
- Year(s) of Work Experience: 11 years
- Latest Job Function: Sales Advisor
- Latest Industry Sector: StarHub
- Latest Career Level: Advisor
- Highest Education Attained: Diploma in Business Information Technology
- Authorized to work in Singapore: Yes
- Latest Salary: S$2210 basic + Commission
- Expected Salary: S$5300, Negotiable
- Availability: Always
PERSONAL PARTICULARS
- Gender: Male
- Age: 38
- Date of birth: 1987-08-15
- Nationality: Singapore
- Marital Status: Single
- Living Location: West
- Postal Code: 670541
- Race: Chinese
- Religion: None
- National Service: Completed
Similar Profiles
LYDIA HOELYDIA HOE
Senior Engineer at StarHubSenior Engineer at StarHub
Kathy Lim Cha YingKathy Lim Cha Ying
Network Planning Engineer at StarHubNetwork Planning Engineer at StarHub
Rosemary SungRosemary Sung
Presales Consultant at StarhubPresales Consultant at Starhub
Maria LaraMaria Lara
Quality Tehnician at EnergizerQuality Tehnician at Energizer
Devin OrrDevin Orr
Holt Cat at Mike HaddixHolt Cat at Mike Haddix