DE MO TUN
Summary
To be a part of an institution that fit my qualification, where I can impart my skill, positive attitude and my experience where i can contribute to growth and develop as a person of contributing member of society.
Overview
17
17
years of professional experience
Work History
Management Training to Manager
Sushi-Tei Pte Ltd (Matsukiya Outlet)
05.2019 - 05.2025
- - Taking responsibility of the outlet under management work procedures and expedites workflow.
- - Perform all other duties as assigned, requested or deemed necessary by management.
- - Opening and closing duties according to company’s standard.
- - Works with management to develop marketing and promotional ideas to enhance business in the department.
- - Provide assistance to other team members and departments to contribute to the best overall performance of the department and restaurant.
- - Ensure the smooth daily operation and attend F & B meetings.
- - Maintained Excellent relationship with customers, guests and clients as well as other department.
- - Responsible directly for guest satisfaction and overall quality of product.
- - Oversee any guest complaints and quickly takes corrective action to resolve, recover, and satisfy guests.
- - Made great relationships with members and their families to make a warm welcoming.
- - Managed the day-to-day operation of the outlet in accordance with established policies and procedures.
- - Work with senior management to develop and implement new Menus, Special event function.
- - Managing the employees and focus on improving behaviors and increasing productivity.
- - Ensured high food quality, food presentation and health standards are met.
- - Conducted pre-shift meeting with staff to train and enable associates to be their best.
- - Responsible for ensuring that all Beverage operations are in compliance with all systems, control policies and procedures.
- - Recruits, interviews, recommends for hire and Provides proper training and development for hourly employees.
- - Coordinating the entire operation of the restaurant during scheduled shifts.
- - Regularly ensure guest expectations are met and receive feedback through continuous guest interaction.
- - Responsible for coordination of the on the job training & development programs on a regular basis.
- - Maintained Excellent relationship with customers, guests and clients as well as other department.
- - Oversaw daily operation of all areas foodservice and facilities ensured quality consistency and innovation was met.
F&B Supervisor to Assistant Manager
Adstragold Pte Ltd
01.2012 - 03.2019
- - Responsible for Scheduling, staffing and coordinating service in everyday operation.
- - Assigned duties, responsibilities and work stations to employees in accordance with work requirements.
- - Taking responsibility for the business performance of the restaurant and able to work well under pressure.
- - Oversaw entire operation of food and beverage department, both in kitchen and in serving and dining areas.
- - Conducted meeting and collaborated with other personnel for menu planning, serving arrangements and related details.
- - Answering inquiries and provided information regarding products and service.
- - Preparing reports at the end of the shift/week, including staff control, food control and sales.
- - Continually monitor restaurant and take appropriate action to ensure food quality and service standards are consistently met.
- - Taking briefing of all banquet staff before start operation.
- - Attending the customers and working on their complaints, queries and making guest satisfy with service.
- - Ensure proper food quality and presentation at all time.
- - Providing training for new staff in food preparation, service and safety procedure according to company’s standard.
- - Supervise staff and provide them with customer’s feedback.
- - As per the requirement taking orders and delivering foods to the customers.
- - Responsible for assigned shift, assisting in overall management.
- - Checking the receiving of inventories and matching with the order.
- - Responsibility for the opening and closing procedure and cashier procedure.
- - Upkeep of the restaurant cleanliness, maintaining high standards of quality control, hygiene, health and safety.
- - Meeting, greeting customers & promoting, advising customer new dishes on the menu and chit chat with them.
- - Developed new tactics to bring in new and returning customers more often.
- - Responsible for maintaining inventory as necessary.
Operation Supervisor
Wee Seng Marine Pte Ltd
08.2008 - 12.2011
- - Responsible for Scheduling, staffing and coordinating service in everyday operation.
- - Assigned duties, responsibilities and work stations to employees in accordance with work requirements.
- - Taking responsibility for the business performance of the restaurant and able to work well under pressure.
- - Oversaw entire operation of food and beverage department, both in kitchen and in serving and dining areas.
- - Conducted meeting and collaborated with other personnel for menu planning, serving arrangements and related details.
- - Answering inquiries and provided information regarding products and service.
- - Preparing reports at the end of the shift/week, including staff control, food control and sales.
- - Continually monitor restaurant and take appropriate action to ensure food quality and service standards are consistently met.
- - Taking briefing of all banquet staff before start operation.
- - Attending the customers and working on their complaints, queries and making guest satisfy with service.
- - Ensure proper food quality and presentation at all time.
- - Providing training for new staff in food preparation, service and safety procedure according to company’s standard.
- - Supervise staff and provide them with customer’s feedback.
- - As per the requirement taking orders and delivering foods to the customers.
- - Responsible for assigned shift, assisting in overall management.
- - Checking the receiving of inventories and matching with the order.
- - Responsibility for the opening and closing procedure and cashier procedure.
- - Upkeep of the restaurant cleanliness, maintaining high standards of quality control, hygiene, health and safety.
- - Meeting, greeting customers & promoting, advising customer new dishes on the menu and chit chat with them.
- - Developed new tactics to bring in new and returning customers more often.
- - Responsible for maintaining inventory as necessary.
Education
Bachelor Of Art - Geography
Yangon University Of Distance Education
01.2007
Skills
- Personnel Management
- Food & beverage handling expert
- Experience in Brewing Beer/Mixing drink and serving alcohol
- Physically fit, weekend availability
- Work well as part of team or individually
- Problem solving
- General knowledge of computer Software
- Staff Scheduling & management Skills
- Proficient in handling cash, debit & credit transactions
- Smart serve & Strong customer relationship builder
- Training & Mentoring
- Inventory Control and Ordering
- Class-3 Driving License
Languages
English
Upper intermediate (B2)
PARTICULARS
- Nationality: Myanmar
- Marital Status: Single
- Religion: Buddhist
- Gender: Male
- Date Of Birth: 1988-08-08
- Fin Number (SP): G8366953K
Timeline
Management Training to Manager
Sushi-Tei Pte Ltd (Matsukiya Outlet)
05.2019 - 05.2025
F&B Supervisor to Assistant Manager
Adstragold Pte Ltd
01.2012 - 03.2019
Operation Supervisor
Wee Seng Marine Pte Ltd
08.2008 - 12.2011
Bachelor Of Art - Geography
Yangon University Of Distance Education