To be a part of an institution that fit my qualification, where I can impart my skill, positive attitude and my experience where i can contribute to growth and develop as a person of contributing member of society.
Overview
17
17
years of professional experience
Work History
Management Training to Manager
Sushi-Tei Pte Ltd (Matsukiya Outlet)
05.2019 - 05.2025
- Taking responsibility of the outlet under management work procedures and expedites workflow.
- Perform all other duties as assigned, requested or deemed necessary by management.
- Opening and closing duties according to company’s standard.
- Works with management to develop marketing and promotional ideas to enhance business in the department.
- Provide assistance to other team members and departments to contribute to the best overall performance of the department and restaurant.
- Ensure the smooth daily operation and attend F & B meetings.
- Maintained Excellent relationship with customers, guests and clients as well as other department.
- Responsible directly for guest satisfaction and overall quality of product.
- Oversee any guest complaints and quickly takes corrective action to resolve, recover, and satisfy guests.
- Made great relationships with members and their families to make a warm welcoming.
- Managed the day-to-day operation of the outlet in accordance with established policies and procedures.
- Work with senior management to develop and implement new Menus, Special event function.
- Managing the employees and focus on improving behaviors and increasing productivity.
- Ensured high food quality, food presentation and health standards are met.
- Conducted pre-shift meeting with staff to train and enable associates to be their best.
- Responsible for ensuring that all Beverage operations are in compliance with all systems, control policies and procedures.
- Recruits, interviews, recommends for hire and Provides proper training and development for hourly employees.
- Coordinating the entire operation of the restaurant during scheduled shifts.
- Regularly ensure guest expectations are met and receive feedback through continuous guest interaction.
- Responsible for coordination of the on the job training & development programs on a regular basis.
- Maintained Excellent relationship with customers, guests and clients as well as other department.
- Oversaw daily operation of all areas foodservice and facilities ensured quality consistency and innovation was met.
F&B Supervisor to Assistant Manager
Adstragold Pte Ltd
01.2012 - 03.2019
- Responsible for Scheduling, staffing and coordinating service in everyday operation.
- Assigned duties, responsibilities and work stations to employees in accordance with work requirements.
- Taking responsibility for the business performance of the restaurant and able to work well under pressure.
- Oversaw entire operation of food and beverage department, both in kitchen and in serving and dining areas.
- Conducted meeting and collaborated with other personnel for menu planning, serving arrangements and related details.
- Answering inquiries and provided information regarding products and service.
- Preparing reports at the end of the shift/week, including staff control, food control and sales.
- Continually monitor restaurant and take appropriate action to ensure food quality and service standards are consistently met.
- Taking briefing of all banquet staff before start operation.
- Attending the customers and working on their complaints, queries and making guest satisfy with service.
- Ensure proper food quality and presentation at all time.
- Providing training for new staff in food preparation, service and safety procedure according to company’s standard.
- Supervise staff and provide them with customer’s feedback.
- As per the requirement taking orders and delivering foods to the customers.
- Responsible for assigned shift, assisting in overall management.
- Checking the receiving of inventories and matching with the order.
- Responsibility for the opening and closing procedure and cashier procedure.
- Upkeep of the restaurant cleanliness, maintaining high standards of quality control, hygiene, health and safety.
- Meeting, greeting customers & promoting, advising customer new dishes on the menu and chit chat with them.
- Developed new tactics to bring in new and returning customers more often.
- Responsible for maintaining inventory as necessary.
Operation Supervisor
Wee Seng Marine Pte Ltd
08.2008 - 12.2011
- Responsible for Scheduling, staffing and coordinating service in everyday operation.
- Assigned duties, responsibilities and work stations to employees in accordance with work requirements.
- Taking responsibility for the business performance of the restaurant and able to work well under pressure.
- Oversaw entire operation of food and beverage department, both in kitchen and in serving and dining areas.
- Conducted meeting and collaborated with other personnel for menu planning, serving arrangements and related details.
- Answering inquiries and provided information regarding products and service.
- Preparing reports at the end of the shift/week, including staff control, food control and sales.
- Continually monitor restaurant and take appropriate action to ensure food quality and service standards are consistently met.
- Taking briefing of all banquet staff before start operation.
- Attending the customers and working on their complaints, queries and making guest satisfy with service.
- Ensure proper food quality and presentation at all time.
- Providing training for new staff in food preparation, service and safety procedure according to company’s standard.
- Supervise staff and provide them with customer’s feedback.
- As per the requirement taking orders and delivering foods to the customers.
- Responsible for assigned shift, assisting in overall management.
- Checking the receiving of inventories and matching with the order.
- Responsibility for the opening and closing procedure and cashier procedure.
- Upkeep of the restaurant cleanliness, maintaining high standards of quality control, hygiene, health and safety.
- Meeting, greeting customers & promoting, advising customer new dishes on the menu and chit chat with them.
- Developed new tactics to bring in new and returning customers more often.
- Responsible for maintaining inventory as necessary.
Education
Bachelor Of Art - Geography
Yangon University Of Distance Education
01.2007
Skills
Personnel Management
Food & beverage handling expert
Experience in Brewing Beer/Mixing drink and serving alcohol
Physically fit, weekend availability
Work well as part of team or individually
Problem solving
General knowledge of computer Software
Staff Scheduling & management Skills
Proficient in handling cash, debit & credit transactions
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC
<ul><li>Key Role: Heading the HSE & AI department and acting as a Senior Management Personnel (SMP)</li><li>Responsibilities:</li><li>Corporate HSE & AI Functions:</li><li>Developed and implemented IRM’s HSE & AI policy and management system.</li><li>Spearheaded leadership development and safety culture initiatives across all levels.</li><li>Facilitated internal and external HSE communications and corporate-level engagement programs.</li><li>Oversaw compliance for ERDMP certification, PCB consents, and environmental audits.</li><li>Led HSE training strategy including induction programs and annual training calendars.</li><li>Initiated and monitored HSE & AI performance improvement plans and audits.</li><li>Developed strategic safety KPIs, trend analysis, and corporate-level MIS reporting.</li><li>Managed safety tours, incident investigations, and safety reward programs.</li><li>Championed process safety, MOC, RCA reviews, and critical safety studies.</li><li>Ensured effective GA-level implementation of HSE policies and risk management.</li><li>Conducted safety campaigns, mock drills, and employee engagement activities.</li><li>Geographical Area (GA) Operations HSE & AI Oversight:</li><li>Engaged field teams and contractors for proactive HSE compliance and audits.</li><li>Reviewed and maintained Asset Integrity systems including HAZOP, QRA, and Risk Registers.</li><li>Participated in PNGRB, IMS audits and implemented corrective actions at GA level.</li><li>Facilitated incident reporting to authorities and supported root cause investigations.</li><li>Supported GA-level environmental and emergency preparedness programs.</li></ul> at IRM Energy Limited<ul><li>Key Role: Heading the HSE & AI department and acting as a Senior Management Personnel (SMP)</li><li>Responsibilities:</li><li>Corporate HSE & AI Functions:</li><li>Developed and implemented IRM’s HSE & AI policy and management system.</li><li>Spearheaded leadership development and safety culture initiatives across all levels.</li><li>Facilitated internal and external HSE communications and corporate-level engagement programs.</li><li>Oversaw compliance for ERDMP certification, PCB consents, and environmental audits.</li><li>Led HSE training strategy including induction programs and annual training calendars.</li><li>Initiated and monitored HSE & AI performance improvement plans and audits.</li><li>Developed strategic safety KPIs, trend analysis, and corporate-level MIS reporting.</li><li>Managed safety tours, incident investigations, and safety reward programs.</li><li>Championed process safety, MOC, RCA reviews, and critical safety studies.</li><li>Ensured effective GA-level implementation of HSE policies and risk management.</li><li>Conducted safety campaigns, mock drills, and employee engagement activities.</li><li>Geographical Area (GA) Operations HSE & AI Oversight:</li><li>Engaged field teams and contractors for proactive HSE compliance and audits.</li><li>Reviewed and maintained Asset Integrity systems including HAZOP, QRA, and Risk Registers.</li><li>Participated in PNGRB, IMS audits and implemented corrective actions at GA level.</li><li>Facilitated incident reporting to authorities and supported root cause investigations.</li><li>Supported GA-level environmental and emergency preparedness programs.</li></ul> at IRM Energy Limited