Deepshikha Das Roy
EXECUTIVE ASSISTANT
Singapore
Summary
Enterprising Senior Executive Assistant with 18 years of experience. Expert in strategic planning and organization providing comprehensive support to company leaders. Goal oriented, dependable and quick-learning team player with effective communication and organization skills. Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Work History
Executive Assistant APAC & Office Manager
Mach49 Singapore Pte Ltd
08.2021 - 07.2023
- Organized and coordinated conferences and monthly meetings
- Processed travel expenses and reimbursements for executive team and senior management group
- Supported business and hospitality needs of corporate partners and staff during meetings and company events
- Facilitated training and onboarding for incoming office staff
- Used advanced software to prepare documents, reports, and presentations
- Handled confidential and sensitive information with discretion and tact
- Developed and maintained automated alert systems for important deadlines
- Conducted research and analyzed data to provide detailed reports on various business topics
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Upheld strict timetables by maintaining accurate, balanced calendars
- Led staff and vendors in providing high level of service for owner and guests
- Promoted team productivity by keeping supplies organized and well-stocked
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity
- Volunteered to help with special projects of varying degrees of complexity
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders
- Worked with senior management to initiate new projects and assist in various processes
- Created and managed office systems to efficiently deal with documentation
Executive Assistant to the Managing Director
Mohan Management Consultants
09.2020 - 07.2021
- Joined client side Mach49 100% in Aug 2021.
- Screened calls and emails and responded accordingly to support executive correspondence
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Developed and maintained automated alert systems for important deadlines
- Transcribed meeting minutes to support sales, business development and senior management teams
- Organized and coordinated conferences and monthly meetings
- Wrote reports, executive summaries and newsletters
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity
- Took notes and dictation at meetings
- Volunteered to help with special projects of varying degrees of complexity
- Upheld strict timetables by maintaining accurate, balanced calendars
Operations Executive (EA+Credit Control+Payroll)
Nuvista Technologies Pte Ltd
07.2018 - 05.2019
- Improved operations through consistent hard work and dedication
- Developed team communications and information for meetings
- Conducted research, gathered information from multiple sources and presented results
- Onboarded new temps by entering employee information into systems
Credit Control Executive
Netpluz Asia Pte Ltd
05.2015 - 02.2018
- Wrote and implemented standard operating procedures for credit personnel to achieve consistency in unit operations
- Developed strategies to expedite payments and customer resolutions
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments
- Work cross-functionally with sales, management and other departments to maintain effective operations
- Negotiated settlements and payment terms with customers and delivered customized payment plans
Executive Assistant to CFO
Si2i
10.2012 - 12.2012
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
Executive Assistant to the Managing Director
Nord Drive Systems Pvt. Ltd.
09.2010 - 02.2011
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Answered high volume of phone calls and email inquiries.
- Processed travel expenses and reimbursements for executive team and senior management group.
Executive Assistant to the Vice President
Siemens Information Systems Ltd, Pune
11.2009 - 09.2010
- Cultivated interpersonal skills by building positive relationships with others.
- Proven ability to learn quickly and adapt to new situations.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed and maintained courteous and effective working relationships.
Executive Assistant to the Managing Director
Sharif Group
08.2007 - 08.2009
- Organized customer meetings at showroom and MD's office.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Answered high volume of phone calls and email inquiries.
- Processed reimbursements for executive team and senior management group.
Executive Assistant
ITC Hotels Division Headquarters, Gurgaon
01.2007 - 04.2007
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Handled confidential and sensitive information with discretion and tact.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Conducted research and analyzed data to provide detailed reports on various business topics.
Technical Coordinator for the Indian Subcontinent
Amadeus India Pvt. Ltd.
02.2005 - 01.2007
- Gained extensive knowledge in data entry, analysis and reporting.
- Gained strong leadership skills by managing projects from start to finish.
- Paid attention to detail while completing assignments.
- Applied effective time management techniques to meet tight deadlines.
- Learned and adapted quickly to new technology and software applications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Executive Assistant to the Front Office Manager
Sheraton Hotel [earlier MarriottWelcom Hotel], New Delhi
05.2004 - 02.2005
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Post Graduate Diploma - Executive Secretarial Practice
04.2003 - 06.2004
Qualified the Pitman Examination (London Chamber of Commerce)
Bachelor of Science - General Science
04.2000 - 06.2003
Skills
Strategy and Marketing SupportExpense ManagementSupport HR FunctionsUse of MS OfficeUse of Accounting Software (Navision, Netsuite)
Proven Strong Multitasking and Interpersonal Skills
Business Writing
Resourceful
Schedule & Calendar Planning
Strategic Planning
Office Administration
Expense reporting
Administrative support
Travel coordination
Schedule & calendar planning
Timeline
Executive Assistant APAC & Office Manager - Mach49 Singapore Pte Ltd
08.2021 - 07.2023
Executive Assistant to the Managing Director - Mohan Management Consultants
09.2020 - 07.2021
Operations Executive (EA+Credit Control+Payroll) - Nuvista Technologies Pte Ltd
07.2018 - 05.2019
Credit Control Executive - Netpluz Asia Pte Ltd
05.2015 - 02.2018
Executive Assistant to CFO - Si2i
10.2012 - 12.2012
Executive Assistant to the Managing Director - Nord Drive Systems Pvt. Ltd.
09.2010 - 02.2011
Executive Assistant to the Vice President - Siemens Information Systems Ltd, Pune
11.2009 - 09.2010
Executive Assistant to the Managing Director - Sharif Group
08.2007 - 08.2009
Executive Assistant - ITC Hotels Division Headquarters, Gurgaon
01.2007 - 04.2007
Technical Coordinator for the Indian Subcontinent - Amadeus India Pvt. Ltd.
02.2005 - 01.2007
Executive Assistant to the Front Office Manager - Sheraton Hotel [earlier MarriottWelcom Hotel], New Delhi
05.2004 - 02.2005
Young Women's Christian Association - Post Graduate Diploma, Executive Secretarial Practice
04.2003 - 06.2004
Delhi University, Sri Venkateswara College - Bachelor of Science, General Science
04.2000 - 06.2003
Overview
19
19
years of professional experience
4
4
years of post-secondary education
1
1
Language