Summary
Accomplished and detail-oriented Test Manager with extensive expertise in managing end-to-end testing processes, including SIT, RT, ART, and UAT. Skilled in leading cross-functional teams to deliver high-quality results that align with business objectives and regulatory requirements. Proficient in leveraging advanced test automation tools such as Selenium and Quicktest Pro (QTP), combined with strong technical skills in SQL, Python, and Oracle PLSQL. Demonstrated ability to mitigate risks, streamline workflows, and ensure timely project delivery through strategic planning and effective stakeholder collaboration. Adept in Agile methodologies, resource optimization, and utilizing industry-leading tools like JIRA and HP ALM to drive operational excellence and efficiency.
Overview
9
9
years of professional experience
Work History
Senior Test Manager
TCS
01.2022 - Current
- Boosted customer satisfaction by validating that all product features met clients'' requirements before deployment.
- Reduced product defects by developing and enforcing rigorous testing standards throughout the development process.
- Managed a team of skilled test engineers, providing guidance and support to ensure consistently high-performance levels.
- Increased project success rates by identifying and addressing critical risks early in the software development life cycle.
- Directed comprehensive SIT, RT, and UAT testing efforts, aligning with project objectives and regulatory requirements.
- Managed cross-functional teams to ensure timely delivery of test milestones and resolution of critical issues.
- Spearheaded the design and implementation of advanced test automation frameworks, achieving a 99% increase in efficiency.
- Developed and enforced testing policies, standards, and procedures to ensure consistency and quality.
- Produced detailed test plans, schedules, and status reports for executive stakeholders.
- Collaborated with business users to define UAT scenarios, ensuring alignment with functional and non-functional requirements.
- Conducted risk-based testing and defect triaging, leveraging tools such as JIRA and HP ALM.
- Organized and facilitated Agile ceremonies, including sprint planning, retrospectives, and daily stand-ups.
Senior IT Test Analyst
TCS
08.2015 - Current
- Applied advanced analytical abilities to diagnose and resolve complex technical issues, delivering actionable solutions to enhance system performance.
- Ensured seamless data flow by validating integrations between internal systems and third-party applications.
- Maximized test coverage through close collaboration with product owners to deeply understand business requirements and prioritize testing efforts.
- Identified and implemented process improvements within the IT department, driving measurable increases in productivity and efficiency.
- Automated regression testing using Selenium, achieving a 70% reduction in manual effort and improving test cycle efficiency.
- Conducted thorough defect tracking and implemented root cause analysis strategies to expedite resolution and enhance system reliability.
- Worked collaboratively with business and technical teams to define and execute critical test scenarios aligned with project goals.
- Designed and maintained dashboards and KPIs to effectively track test progress, defect density, and coverage metrics.
- Assumed responsibilities as Lead QA Engineer, overseeing the planning, monitoring, and control of testing activities in compliance with ITIL best practices.
- Authored comprehensive Test Plans and maintained QA standards through key activities such as project initiation, requirement gathering, test case documentation, RTM creation, execution, and closure.
- Managed project onboarding, resource allocation, and ensured the timely delivery of sprints.
- Transitioned projects to Agile and Waterfall methodologies, incorporating diverse test management tools to optimize workflows.
- Demonstrated expertise in managing SIT, RT, ART, and UAT phases, ensuring alignment with business objectives and regulatory compliance.
- Specialized in automated and manual testing techniques, leveraging Selenium, Quicktest Pro (QTP), and Python scripting for enhanced efficiency.
- Delivered extensive defect management and risk mitigation using tools like JIRA and HP ALM to support high-quality outcomes.
Education
Bachelor of Science - Electrical, Electronics Engineering
05-2015
Skills
- End-to-End Test Management
- Test Case Design & Execution
- Test Automation Expertise (Selenium, QTP)
- Test Data Management
- SIT, RT, ART, and UAT Leadership
- SQL & Oracle PLSQL Expertise
- Python Scripting for Testing Automation
- Defect Management & Root Cause Analysis
- Agile Project Management & Methodologies
- Strategic Planning & Risk Mitigation
- Stakeholder Collaboration & Communication
Timeline
Senior Test Manager - TCS
01.2022 - Current
Senior IT Test Analyst - TCS
08.2015 - Current
Amrita School of Engineering - Bachelor of Science, Electrical, Electronics Engineering
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