Deepesh Gupta
Calypso Professional
Pune
Summary
I have accumulated 14+ relevant years of experience in Calypso and Java development, spread across different asset classes (Fixed Income, Equities) and across different versions of Calypso - v11, v13,, v14, v15
In my professional journey, I have extended my services in Production Support (techno-functional role), DevOps and Development Support, Release Management, Infrastructure Maintenance, Version migrations and java developments
I have extensive client exposure on multiple occasions at client locations.
I have acquired professional proficiency in English over the years.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Calypso | Senior Support Analyst
Client-Credit Agricole (CACIB) | Employer- Adecco
09.2023 - Current
- Optimized Calypso solution to address business bottlenecks and implement quick resolutions to ensure business continuity swiftly and in timely manner.
- Good knowledge of Calypso - Settlement Delivery
Instruction, workflows,, engines, messages,
accounting, scheduled task, inventory positions,
and asset classes - Fixed Income, Equities etc. - Developed thorough documentation for troubleshooting procedures, enabling faster problem-solving by support staff.
- Collaborated with cross-functional teams to develop and implement solutions, streamlining processes and enhancing productivity.
- Optimized communication channels between departments by implementing an effective ticketing system for managing business user queries more efficiently.
- Mentoring the team members on Calypso and business concepts to bridge the knowledge gap and create a platform for better growth and efficient deliveries.
Calypso | Lead Support Analyst
CLsA Technologies
8 2021 - 09.2023
- Manage the Calypso AO team that includes the coordination with vendors.
- Collaboration with the Calypso AO team in the onsite location.
- Collaboration with business and teams operating from multiple counties
- Calypso - Back office settlements, messages, workflows, engines, accounting, inventory positions etc and asset classes such as Fixed Income, Equities, Derivatives etc.
- Track and prioritize service requests through JIRA and IPC management through ServiceNow.
- Ensure timely response and resolution of the incidents and service request.
- Conduct in-depth investigation for the issues reported and conclude the root cause to either resolve it or ship it to be worked further to the relevant team for prioritization.
- Proactively monitor application health through tools such as ITRS, Calypso Web Admin, Calypso Scheduler and ensure timely action on any disruption for smooth application experience to the users.
- Coordinate with developers, business analyst to timely implement business changes in the applications to help achieve the business goals.
- Plan shift-rota for weekly release activities and resource management for leaves and holidays.
- Plan and implement BCP activities.
- Learn, grow and transfer those learnings to the team equally to create a fungible team as much as possible without overwhelming anyone in the process.
Calypso Capability -Techno-functional Lead
Accenture
07.2020 - 08.2021
- Data analysis and data correction to ensure increased coverage for Calypso Configurations.
- Installation, deployments and infrastructure readiness for operational smoothness.
- Testing for the data coverage deployed in UAT.
Calypso-DevOps and Operations | Team Lead
Client - Nordea | Employer - Accenture
08.2015 - 06.2020
- Worked in Back Office – functional and technical debug, production deployments, infrastructure maintenance and clean ups.
- User Access Management, Performance issues management, Environment stabilization strategies and Batch monitoring.
- Installed, upgraded and configured CalMon (calypso monitoring tool) in both production and test environments.
- Deployed HD calls delivered as cumulative patches from Calypso.
- Server setups and server maintenance of test/UAT environments that includes Calypso installations, server rightsizing, reducing downtime and linux patching.
- Release process activity– Create branches, build plans, build and deploy using ITCM tools as JIRA, Bitbucket, Bamboo, Confluence and Artifactory.
- Database refreshes using Delphix.
- Resolved Incidents and service requests in the IPC (Incident-Problem-Change) structure using Remedy an Helix.
- Migration of Calypso v13 to v15 -Application Operation in Production and involved in the preparation of v16 migration.
Java Developer | Consultant
Genpact Headstrong Capital Markets
10.2010 - 05.2013
- Java development- migrated Calypso v11 to Calypsov13. for FHLB San Francisco
- Java development for CVS Caremark
Java Developer | Senior Software Engineer
Infosys
10.2007 - 07.2010
- Java Developer worked in e-Finnacle product (retail banking product) for various clients.
Education
Bachelor of Technology - Information Technology
Vellore Institute Of Technology
Vellore, Tamil Nadu 06.2003 - 06.2007
Skills
Calypso
Business Analysis
Atlassian Suite
Agile and DevOps
Linux, Java and Oracle
Curious and communicative
Ownership and honesty
English
Timeline
Calypso | Senior Support Analyst
Client-Credit Agricole (CACIB) | Employer- Adecco
09.2023 - Current
Calypso Capability -Techno-functional Lead
Accenture
07.2020 - 08.2021
Calypso-DevOps and Operations | Team Lead
Client - Nordea | Employer - Accenture
08.2015 - 06.2020
Java Developer | Consultant
Genpact Headstrong Capital Markets
10.2010 - 05.2013
Java Developer | Senior Software Engineer
Infosys
10.2007 - 07.2010
Bachelor of Technology - Information Technology
Vellore Institute Of Technology
06.2003 - 06.2007
Calypso | Lead Support Analyst
CLsA Technologies
8 2021 - 09.2023
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