Deepan Dagur
Singapore
Summary
Accomplished regional payments leader with strong track record and decisive leadership style. Passionate about applying strategic and communication skills in leading teams for performance. Breadth in skill set across payments, trade and supply chain finance, financial institutions coverage, strategy and financial markets.
Overview
26
26
years of professional experience
Work History
Vice President, Head of Visa Direct, Asia Pacific
Visa Inc.
06.2021 - Current
- Visa Direct: Next generation money movement solution enabling Banks & Fintechs to send payments to accounts, cards & digital wallets as endpoints
- Visa Direct is a real-time push payment platform leveraging Visa’s network of merchant acquirers and card issuers to facilitate fast and secure digital payments
- 120 live Bank & Fintech programs across P2P Remittance, B2B payments for Exports & Imports), C2B Purchase (Digital Wallet Loads) & B2C disbursements (e.g
- Small merchant disbursement)
- Broad ownership: Business Development, Product, Network partnerships, Client Service, Compliance
- Strong business performance, ~3x revenue growth in 3 years (>50% CAGR)
- Business quality shift: Differential growth in cross border, 30% growth in number of live programs
- Pivoted portfolio towards P2P Remittance, B2C disbursement, Digital Wallet Cash out / Cash in
- Developed, socialized and implemented strategy to set up scalable business for 10x growth in 5 years
- Innovation for capability enhancements: Examples include real-time remittance solutions, bilateral / multi-lateral RTP inter-operability, Aliasing in cross-border payments, Remittances to Digital Wallets as end points
- Competitor benchmarking & product roadmap development: Assimilated requirements for Visa to remain competitive vs
- Alternate rails (SWIFT, Bilateral RTP arrangements for cross-border payments, Alternate cross-border providers (e.g
- Mastercard Send, Wise) and National RTPs for domestic payments)
- Thought leadership and media engagement
- Speaker engagements: Singapore Fintech Festival, Malaysia Deposit Insurance Corp., Client Forums
- Visa representative to BAFT Asia Council: Bankers Association for Finance and Trade
- Articles & panel participation: Future of Money Movement, Microtisation in cross-border payments, “Making global local” (see Appendix)
- Marque client engagement to drive strategic outcomes: DBS, Revolut, SCB, Grab, BKash, CCB, Tencent
- Established team structure and capacity to deliver against strategy
- Structure: Established Banks Sales and Solutioning team in Singapore, integrated Specialized Sales team from Merchant Acquiring, hired across region with Singapore as Hub
- Team management: Defined team identity, drove cross-team collaboration and improved team engagement
- Zero regrettable external attrition in 3 years, while growing team to 63 FTE at present.
Managing Director, Head of Transaction Banking, Asia & Middle East
Commerzbank AG
01.2017 - 01.2021
- EUR 100m p.a
- Revenue responsibility for Payments & Cash Management, Trade Finance and Supply Chain
- Cross-functional leadership: ~200 FTE across Sales, Solutioning, Client Service, Product development & Operations (>40 FTE excluding Operations)
- Strategy: Established and implemented Strategy for Payments & Cash management and Trade Finance Asia
- Drove product innovation: Accounts Payables, Accounts Receivables, Virtual Account solutions, Multi-bank digital platforms, connectivity to real-time payments networks, invoice financing
- Geography agnostic coverage & corridor focus: Singapore-China, HK-South China, Japan-Dubai, China-Europe
- Team upgrade: Drove transformation with performance management, hiring, role reallocations & coaching
- Chairperson, Regional Diversity Committee
- Key initiatives include women in leadership, hiring, flexi-work, mental resilience and WFH effectiveness
- Thought leadership and media engagement: Trends in Treasury Management, ASEAN, Belt & Road, Protectionism, China-Europe trade, impact of Covid-19 on Trade Finance (see Appendix).
Head of Institutional Client Group Sales, Transaction Banking
ANZ Bank
01.2016 - 01.2017
- Drove FI Sales across Bank, Government and NBFI clients
- Government & NBFI Cash Management solutions, AUD & NZD cross-border payments, correspondent banking to Bank partners, Trade Finance
- Record number of Cross border payments and Cash Management mandates for ANZ with FI clients in SEA
- Responsible for team across SEA: Singapore, India, Indonesia, Malaysia, Philippines, Vietnam (Mekong)
- Initiated usage of ADB & IMF Trade Finance Programmes: >60% p.a
- Trade Finance revenue growth
- FI Trade: Defined global strategy and led initiatives to use FI Trade to manage global balance sheet.
Head of South East Asia and Pacific, Financial Institution Sales, Transaction Banking
ANZ Bank
01.2012 - 01.2016
- Drove FI Sales across Bank, Government and NBFI clients
- Government & NBFI Cash Management solutions, AUD & NZD cross-border payments, correspondent banking to Bank partners, Trade Finance
- Record number of Cross border payments and Cash Management mandates for ANZ with FI clients in SEA
- Responsible for team across SEA: Singapore, India, Indonesia, Malaysia, Philippines, Vietnam (Mekong)
- Initiated usage of ADB & IMF Trade Finance Programmes: >60% p.a
- Trade Finance revenue growth
- FI Trade: Defined global strategy and led initiatives to use FI Trade to manage global balance sheet.
Chief of Staff, Origination & Client Coverage, Wholesale Bank
Standard Chartered Bank
01.2010 - 01.2012
- Global Origination & Client Coverage business: $11 bn revenue p.a., 70 countries, 4,000 staff
- Responsibility for transaction & risk approvals, account planning, headcount and process efficiencies.
Director, Strategy & Planning, Global Financial Institutions, Origination & Client Coverage
Standard Chartered Bank
01.2009 - 01.2010
- Global Financial Institutions business: $2bn revenue p.a, 70 countries, 600 staff
- Management of business portfolio, strategy, priority client engagement and issue resolution.
Director, Financial Markets Strategy
Standard Chartered Bank
01.2007 - 01.2009
- Led Financial Markets Strategy within the global Wholesale Bank strategy team.
Senior Consultant / Case Team Leader
Bain & Company
01.2004 - 01.2007
- Segments: Financial Institutions, Commodities, Mining, Private Equity, Shipping, Technology
- Case experience: Strategy, market entry, customer segmentation, operational turnaround and private equity.
Analyst / Senior Analyst, Asia Investment Banking
Salomon Smith Barney (Citigroup Corporate & Investment Banking)
01.1999 - 01.2003
Trader, FX Derivatives Trading
Warburg Dillon Read (UBS Warburg)
01.1998 - 01.1999
Education
MBA -
INSEAD
France2004
M.A. Hons. (Politics, Philosophy & Economics) -
Oxford University
United Kingdom1997
Skills
- Cross-border Payments
- Business Transformation
- Critical Thinking
- Client Relationship Building
- Decision-Making
- Strategy and Planning
- Multi-country Leadership
- Coaching and Mentoring
Personal Information
Nationality: Singaporean
Publications
- Money Travels, https://money-travels.simplecast.com/
- The Dynamic Nature of Asia’s Cross-border Payments Market, https://www.kapronasia.com/research/webinars/panel-cross-border-payments-in-asia.html
- Making global local: “Microtisation” in cross-border payments, https://www.linkedin.com/pulse/making-global-local-microtisation-cross-border-payments-visa-direct/
- Money Movement in a Digital Age, https://www.visa.com.sg/run-your-business/visa-direct/money-movement-in-the-digital-age.html?linkId=203941634
- The Future of Money Movement, https://www.linkedin.com/feed/update/urn:li:activity:6994151376960307200
- China Investment Outlook, https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwiJrqX7_LjtAhVSjuYKHX-hDBAQFjAAegQIBBAC&url=https%3A%2F%2Fwww.corporates.commerzbank.com%2Fportal%2Fen%2Fcb%2Fbr%2Fbrazil%2Fhome%2Fnews_detail_30723.html&usg=AOvVaw3TdQ3tX67fVNR7DCBikEDN
- The Global Treasurer, https://www.theglobaltreasurer.com/2020/07/01/pandemic-spells-change-for-trade-finance/
- Asia Outlook, https://www.pressreader.com/uk/asia-outlook/20190613/page/8/textview
- The Global Treasurer, https://www.theglobaltreasurer.com/2019/05/06/navigating-the-world-of-treasury-in-emerging-markets/
- Treasury Today, https://treasurytoday.com/insight-and-analysis/short-reads/the-asian-protectionism-hedge-ttti
Hobbies and Interests
- Bass Guitar (Member of local Singaporean rock band “Celerity”)
- Post 1945 World Politics
Timeline
Vice President, Head of Visa Direct, Asia Pacific
Visa Inc.
06.2021 - Current
Managing Director, Head of Transaction Banking, Asia & Middle East
Commerzbank AG
01.2017 - 01.2021
Head of Institutional Client Group Sales, Transaction Banking
ANZ Bank
01.2016 - 01.2017
Head of South East Asia and Pacific, Financial Institution Sales, Transaction Banking
ANZ Bank
01.2012 - 01.2016
Chief of Staff, Origination & Client Coverage, Wholesale Bank
Standard Chartered Bank
01.2010 - 01.2012
Director, Strategy & Planning, Global Financial Institutions, Origination & Client Coverage
Standard Chartered Bank
01.2009 - 01.2010
Director, Financial Markets Strategy
Standard Chartered Bank
01.2007 - 01.2009
Senior Consultant / Case Team Leader
Bain & Company
01.2004 - 01.2007
Analyst / Senior Analyst, Asia Investment Banking
Salomon Smith Barney (Citigroup Corporate & Investment Banking)
01.1999 - 01.2003
Trader, FX Derivatives Trading
Warburg Dillon Read (UBS Warburg)
01.1998 - 01.1999
MBA -
INSEAD
M.A. Hons. (Politics, Philosophy & Economics) -
Oxford University
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