Deepal Jayasingha

Restaurant Team Member & Captain

Dcuisines Pvt Ltd

02.2023 - Current

Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Ability to setting up individual buffets for individual functions like weddings,birthday parties etc plus ability to be a bartender.(manipulate beer machine)
Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
Prepared food orders, cooking on grill and operating fry station.
Used proper techniques to prepare food and ingredients.
Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Cultivated warm relationships with regular customers.
Bussed and reset tables to keep dining room and work areas clean.
Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Operated register to process payments and collect cash payment for order totals.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
Explained menu items and suggested appropriate options for food allergy concerns.
Used cash registers and calculators to prepare bills, accept payments and make change.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
Served food and beverages promptly with focused attention to customer needs.
Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Contributed to restaurant''s reputation for excellent food quality by adhering to strict food safety guidelines during preparation processes.
Observed diners to respond to additional requests and determine when meal completed.
Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
Utilized POS system to receive and process food and beverage orders.
Processed customer payments and balanced cash drawers.
Cleaned and organized kitchen, dining and service areas.

Summary

Overview

Work History

Restaurant Team Member & Captain

Education

Post Graduate Diploma - Hospitality & Tourism

Certificate in Hospitality Management - Hospitality.

Skills

Timeline

Restaurant Team Member & Captain

Post Graduate Diploma - Hospitality & Tourism

Certificate in Hospitality Management - Hospitality.

Similar Profiles

GAYATHRI DEVIGAYATHRI DEVI

Anum HasanAnum Hasan

Thiyaga Lakshmi VellaiSamyThiyaga Lakshmi VellaiSamy