Deepa Prasanth
Senior Project / Delivery Manager
Bengaluru
Summary
Dynamic Senior Project and Delivery Manager with over 18 years of experience leading large-scale banking and financial services programs across diverse global delivery models. Demonstrated expertise in offshore delivery management, stakeholder engagement, governance, PMO operations, and comprehensive project execution. Proven ability to deliver complex initiatives on time and within budget while effectively managing cross-functional, geographically distributed teams. Committed to driving operational excellence and fostering collaborative environments that enhance project outcomes.
Overview
19
19
years of professional experience
3
3
Certifications
Work History
Senior Project Manager / Offshore Delivery Manager
FIS Global
10.2016 - Current
- Lead offshore delivery for multiple banking programs for BMO Harris Bank (Bank of Montreal), acting as the primary SPOC for onsite delivery managers.
- Plan, execute, and govern end-to-end project delivery including scope, schedule, budget, quality, and risk management.
- Drive weekly and daily governance forums including stand-ups, status reviews, and executive updates.
- Manage cross-functional offshore teams comprising Development, Business Analysis, and Testing.
- Own delivery forecasting, capacity planning, and utilization tracking using Planview and Clarity.
- Identify, track, and mitigate project risks, issues, and dependencies using JIRA.
- Collaborate with onshore stakeholders to align priorities, resolve escalations, and ensure delivery commitments.
- Support talent management including recruitment interviews, performance feedback, and appraisals.
- Prepare executive dashboards, pipeline reports, and governance presentations for senior leadership.
Project Manager – Banking Implementation
Fincare
04.2015 - 03.2016
- Developed and maintained detailed project plans (high-level and phase-level) using MS Project.
- Implemented project governance standards, status tracking, and reporting frameworks.
- Managed risks, issues, action items, and stakeholder communications.
- Coordinated with third-party vendors to deliver end-to-end banking solution implementation.
- Prepared and presented operational and governance updates to senior stakeholders.
Business Analyst – Banking & Microfinance
Fincare
04.2016 - 09.2016
- Conducted requirement analysis, gap assessments, and business process walkthrough.
- Led product workshops and user walkthrough with business stakeholders.
- Configured banking products and parameters and supported UAT activities.
- Managed defect tracking and issue resolution in Jira.
- Authored user guides and functional documentation.
PMO
FIS, Global Captive Services
01.2012 - 03.2015
- Supported senior executives with client coordination, governance reporting, and management dashboards.
- Managed compliance tracking, bench management, and operational reporting across regions.
- Drove internal and external stakeholder communications and engagement initiatives.
Senior Executive
Wipro Limited
07.2007 - 12.2011
- Managed Delivery PMO operations including SLA measurement, compliance dashboards, and cost control initiatives.
- Led sales and operations PMO activities such as baseline management, opportunity tracking, and CRM implementation.
- Acted as SPOC for MS CRM rollout across sales teams.
- Prepared executive dashboards covering CSAT, utilization, funnel, and revenue metrics.
- Supported bid management, sales reviews, and regional performance tracking.
- Managed Middle East region operations including resource utilization, timesheets, and billing coordination.
Education
Bachelor of Arts - History, Economics & Political Science
St. Joseph's College
Bengaluru03-2003
Skills
Project & Program Management
Offshore & Global Delivery Management
Banking & Financial Services Implementations
Stakeholder & Client Management
Risk, Issue & Dependency Management
PMO Governance & Reporting
Resource & Capacity Planning
Agile & Waterfall Methodologies
Vendor & Third-Party Management
Certification
PRINCE2 Practitioner – Project Management
Additional Information
Languages: English, Kannada, Malayalam, Tamil
Date of Birth: 29 May 1980
Timeline
Senior Project Manager / Offshore Delivery Manager
FIS Global
10.2016 - Current
Business Analyst – Banking & Microfinance
Fincare
04.2016 - 09.2016
Project Manager – Banking Implementation
Fincare
04.2015 - 03.2016
PMO
FIS, Global Captive Services
01.2012 - 03.2015
Senior Executive
Wipro Limited
07.2007 - 12.2011
Bachelor of Arts - History, Economics & Political Science
St. Joseph's College