DEEKSHA SURESH
Bengaluru
Summary
Detail-oriented professional with 6 years of experience in time management and organizational skills across diverse environments. Proficient in critical thinking, problem solving, and effective communication to deliver actionable insights. Experienced in collaborating with cross-functional teams to define business requirements and executing end-to-end QA testing on eCommerce platforms, ensuring seamless user experiences and accurate transactions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Analyst Lead
Increasingly Technologies Pvt Ltd
01.2019 - Current
- Skilled in leveraging intelligence to elevate business processes & streamline implementations, ensuring optimal performance & lasting results.
- Responsible for Analyzing, Identifying & Reporting on client requirements to deliver data driven recommendations.
- Worked with Postman to implement and test FBT bundles, promotions, tickbox, and collections, while collaborating on project management and task tracking using Proof Hub to streamline workflows and ensure timely delivery.
- Managed Individually high demand peak seasonal campaigns of multiple client requirements related to Frequently bought together bundles (FBT), promotional discounts & so on during Halloween, Black friday, Thanks Giving, Cyber week & Christmas.
- Executed SQL queries to validate client product details, business rules, live bundles, promotions, and collections, while identifying data-related errors; also extracted data using bulk queries and transferred it to Google Sheets and Excel for manual processing and analysis.
- Working closely with our Data Scientists & IT teams to establish any innovations we can undertake to further improve for our product & service.
- Daily Reviews on Client Reports/Dashboard to monitor Sales performance, uplifts, AOV, coverage & Bestsellers/Recommendations.
Education
Class 10 -
Mary Immaculate High school
Bachelor's Degree - Commerce
Sri Bhagawan Mahaveer Jain College
Bengaluru01.2017
Class 12 - undefined
PU Board (ABES)
01.2014
Skills
- Sound Knowledge on My SQL & Postman Tool
- Excelled in enhancing customer satisfaction through effective management of Frequently Bought Together (FBT) bundles, add-on/tickbox features, curated collections, promotional discounts, and client reporting and communications
- Microsoft Office Suite/Pivot Table
- ProofHub Tool
- Tally ERP9
- Core QA Testing Skills:
- SQL Manual Testing
- Agile/Scrum testing practices
- STLC & SDLC knowledge
- Automation Testing with Selenium tool
- Skilled in using Test NG for automation
- Frameworks
- Maven
- Performance testing, User Acceptance testing
- Functional & Non functional testing with & without scripts
Certification
- Recognized and Certified as part of the Dream Team of the Month in 2022, 2023, and 2024 for successfully managing multiple client requirements during high-demand seasonal campaigns including Halloween, Black Friday, Thanksgiving, and Cyber Monday.
- Certified as Cultural Champion of the month - 2024 for exceptional team spirit, promoting a positive workplace culture, and fostering strong collaboration across teams.
- Certificate Exam of Insurance Agents in Life. (2017)
- Tally Ace Certificate - NICT Computer Education securing A+ grade (2018)
- Certified as Manual & Automation Tester(Selenium) - KRN Informatix
LANGUAGES
English, Kannada, Tamil
Timeline
Business Analyst Lead
Increasingly Technologies Pvt Ltd
01.2019 - Current
Bachelor's Degree - Commerce
Sri Bhagawan Mahaveer Jain College
Class 12 - undefined
PU Board (ABES)
Class 10 -
Mary Immaculate High school
INTERESTS
Travelling, Badminton, Sudoku.