Deejaah Qaisara Junaidi

Achieved high levels of customer satisfaction by efficiently managing orders during peak times. Maintained smooth operations at the cash register in busy settings. Resolved unexpected challenges while consistently meeting customer needs.

• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Defined clear targets and objectives and communicated to other team members.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Oversaw daily operations of cashier department, ensuring compliance with company policies and procedures.
• Trained and mentored new cashiers on efficient transaction processing.
• Supervised daily operations and maintained high customer service standards.

Executed efficient packing strategies while managing multiple tasks and meeting deadlines. Collaborated with team members to enhance overall productivity and support colleagues effectively.

• Developed and maintained relationships with key accounts to drive repeat business and loyalty.
• Developed, maintained and utilized diverse client base.
• Met existing customers to review current services and expand sales opportunities.
• Trained new employees on customer service, money handling and organizing strategies.
• Set and achieved company defined sales goals.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Consulted with businesses to supply accurate product and service information.
• Informed customers of promotions to increase sales productivity and volume.
• Managed customer inquiries, providing timely responses and ensuring high levels of satisfaction.
• Conducted product demonstrations to engage potential clients and stimulate interest in services.