DEBBIE CHAN

Providing accounting support to the Finance Manager using XERO software, process suppliers' invoices and payments including staff claims. Responsible for day to day accounts receivable duties including cash flow management. Perform reconciliations and verify accuracy of AP payment, claims, commissions, petty cash reimbursements and revenues. Create weekly and monthly cashflow statement and the individual running projects P&L.

Providing admin support to the operations, HR and marketing. Filing of documents/letters, calculation of commission, handle administrative work and extract figures for marketing report.

Provide telemarketing service to bring in leads to the showroom, making appointment, follow-up with the progress, send reminders and marked on calendars. Worked closely with the Architects, Business Developer, Sales Dept and Designers and conduct weekly sales meeting.

• Assisting on daily operations, managing and distributing information within the office includes, answering phones, taking memos and maintaining files
• In-charge of sending and receiving correspondence, as well as greeting clients, creating spreadsheets to report expenses, keeping track of all invoices and report to the Managers
• Scheduling and coordinating meetings and presentations, interviews, events and other similar activities
• Providing accounting and administrative support to accounting and finance staff to ensure customer and supplier accounts are accurate
• Receiving, processing and filing paperwork
• Processing and recording invoices into system, perform data entry & closing procedures using MYOB/ABSS software

• Administrative duties such as filing, checking invoices and managing inventory
• Response to phone call and email inquiries from client and customers
• Perform invoices to the customers for servicing and maintenance, liaising with the watch maker and technician on the products status
• Ensuring the daily flow between the customer products to the watch laboratory
• And others ad-hoc duties as assigned by the Managers

• Oversee and assist with all daily operations, housekeeping, opening and closing operations and provide customer service
• Supervised and scheduled job assignments to the team, develop and manage customer relations to promote goodwill and generate repeat clients
• Brainstorm ideas to achieve KPI, sales target and incentives, handling stocktakes with sales team monthly & quarterly

• Progressed rapidly from Sales Associate position to Boutique Manager handling 4 different brands/boutiques
• Oversee and assist with all daily operations, housekeeping and provide customer service
• Perform inventory control, monitor staff's performance, supervised and scheduled job assignments for sales team
• Include motivate and provide trainings to the staffs
• Submit sales analysis report weekly and monthly, attend New Collection's event, handling stock takes, visual merchandising and handling watches, jewellery and sunglasses
• Perform purchasing goods and liaise with suppliers