Summary
Overview
Work History
Education
Skills
Quote
Work Availability
Timeline
CustomerServiceRepresentative
Deanna Shutack

Deanna Shutack

customer service rep
Copperas Cove,Texas

Summary

Knowledgeable and dedicated customer service professional with extensive experience in customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

  • Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2

Customer service rep

Work History

Customer Service Representative

GC Services Call Center
03.2021 - Current

help customer with bills and doing payment arrangement and helping customer with starting service for the first time and transferring service as well helping customer with power outage as well

Crew Member

Pizza Hut
08.2018 - 10.2019

clean food preparation areas ,cooking surfaces and utensils maintain sanitation health and safety standards in work areas operate large -volume cooking equipment such grills deep fat fryers or griddles read food order slips or receive verbal instructions as to food required by patron and prepare and cook food according to instructions take food and drink orders receive payment from customer


Crew Member

McDonald's
01.2015 - 10.2018

maintain sanitation health and safety standards is work areas clean food preparation areas cooking surfaces utensils cook and package batches of food such as hamburgers and fried chicken which are prepared to order or kept warm until sold

Education

High School Diploma -

Homeschooled
Killeen, TX
06.2013

Skills

  • Retail Sales Customer Service
  • american sign language
  • some spanish
  • Customer Relations
  • Lotus Notes
  • Reading Comprehension
  • Call Center Operations
  • Customer Consulting
  • Prioritization

Quote

Your most unhappy customers are your greatest source of learning.
Bill Gates

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Representative

GC Services Call Center
03.2021 - Current

Crew Member

Pizza Hut
08.2018 - 10.2019

Crew Member

McDonald's
01.2015 - 10.2018

High School Diploma -

Homeschooled
Deanna Shutackcustomer service rep