DE Loo
Summary
Accomplished Cloud Solution Architect with a proven track record at Ernst and Young Singapore, specializing in cloud architecture design and cost optimization. Demonstrated expertise in scalability planning and incident response, enhancing system performance and reducing expenses. Known for innovative solutions and a results-driven approach, effectively balancing technical skills with strategic problem-solving abilities. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cloud Solution Architect
Ernst and Young Singapore
08.2017 - Current
- Identified and remediated single points of failure and security risks.
- Displayed sound understanding of standard networking protocols, virtual networks and load balancing.
- Defined cloud architecture for both hybrid and non-hybrid cloud solutions.
- Developed specifications, drawings and engineering artifacts and reports.
- Interfaced directly with customers, stakeholders and end-users regarding capability architectures, requirements use cases and stories to derive, develop and decompose next-cycle updates and specifications.
- Helped customers improve results by recommending changes focused on lowering costs, increasing production, or adding new functionality.
- Provided architectural leadership and guidance to technical teams to deliver robust, highly scalable and cost-effective solutions.
Technical Consultant
Tectura Singapore
07.2014 - 07.2017
- Developed technical requirement documentation for new software products.
- Troubleshot systems comprised of security alarms and Internet connectivity.
- Improved systems with addition of new features and infrastructure.
- Assessed business requirements to create focused solutions.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
IT Support Consultant
Tectura Hongkong
05.2011 - 07.2013
- Used ticketing systems to manage and process support actions and requests.
- Managed high levels of call flow and responded to technical support needs.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Researched and identified solutions to technical problems.
- Installed, configured and maintained computer systems and network connections.
- Diagnosed and troubleshot hardware, software and network issues.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Monitored system performance to identify potential issues.
- Developed and implemented preventive maintenance procedures.
- Patched software and installed new versions to eliminate security problems and protect data.
Education
Mechatronics
Tamasek Polytechnic
Singapore, Null, Singapore2001
Skills
- Solution Implementation
- Incident Response
- Scalability planning
- Capacity Planning
- Cloud / Technical Architecture Design
- Cost Optimization
- Network configuration
- Load Balancing
- Backup and recovery
- Compliance and regulations
- Performance Optimization
- Automation tools
Certification
- CEGID Certified Consultant
- Microsoft Certified Professional
- Acronis Certified Engineers
- Certification in IBM System X
- Certification in IBM System P
- Certification in HP Blade – Product
Timeline
Cloud Solution Architect
Ernst and Young Singapore
08.2017 - Current
Technical Consultant
Tectura Singapore
07.2014 - 07.2017
IT Support Consultant
Tectura Hongkong
05.2011 - 07.2013
Mechatronics
Tamasek Polytechnic
- CEGID Certified Consultant
- Microsoft Certified Professional
- Acronis Certified Engineers
- Certification in IBM System X
- Certification in IBM System P
- Certification in HP Blade – Product
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