Results-oriented QA/QCSupervisor & Management Representative (MR) with over 13 years of progressive experience in Quality Engineering and Quality Management Systems, specializing in the Oil & Gas, Aerospace, & Automotivemanufacturing sector with strong alignment to regulatory and industry expectations.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Certified ISO 9001:2015 Lead Auditor with extensive hands-on expertise in API Spec Q1 (10th Edition) implementation, auditing, and compliance, including API product line certification for manufacturing facilities. Proven ability to establish, maintain, and improve QMS frameworks in line with API, ISO, IATF 16949, and AS9100 standards, ensuring full compliance with customer, regulatory, and statutory requirements.
Demonstrated success in managing end-to-end quality assurance for API-regulated products, including 5CT, 14A, 14L, 11D1, 19G series (19G1/2/3), 19SS, and 19AC, ensuring strict adherence to product specifications, traceability, validation, and inspection requirements within manufacturing environments.
Strong expertise in API audit readiness, gap analysis, documentation compliance, and closure of audit findings, with in-depth understanding of manufacturing process controls, risk-based thinking, and contingency planning required for API monogram certification and maintenance.
Highly skilled in supplier quality management, including qualification, auditing, performance monitoring, and development of global suppliers to meet stringent Oil & Gas industry requirements. Proven capability in implementing incoming, in-process, and final inspection controls, ensuring product integrity and compliance across the supply chain.
Expert in driving continuous improvement and operational excellence through structured methodologies such as Six Sigma, Lean, PDCA, FMEA, SPC, MSA, APQP, and PPAP, achieving measurable results including a 50% reduction in Cost of Poor Quality (COPQ) and successful deployment of Zero Defect initiatives.
Extensive experience collaborating with global Oil & Gas majors including ADNOC, BP, Saudi Aramco, Shell, Chevron, Halliburton, and Petronas, ensuring compliance with client-specific specifications, international standards, and contractual quality requirements.
Well-versed in Singapore’s quality, safety, and compliance landscape, with strong focus on audit governance, regulatory alignment, documentation control, and stakeholder engagement, making a valuable contributor to organizations seeking robust API-compliant manufacturing and certification excellence.
Overview
14
14
years of professional experience
15
15
Certifications
1
1
Language
Work History
QA/ QC Supervisor and Management Representative
Weatherford
08.2025 - Current
Develop, implement, and maintain the site’s Quality Management System in alignment with global Weatherford standards and API Q1 requirements.
Direct the implementation and continuous maintenance of the Quality Management System (QMS) to ensure full compliance with API Spec Q1 (Manufacturing) and API 19SS (Sand Control Tools).
Serve as the primary lead for the ISO 9001:2015 certification process, overseeing all internal and external audits to ensure the manufacturing site maintains its accredited status.
Present monthly and annual quality performance reviews to executive leadership, highlighting trends in Non-Conformance Reports (NCRs) and progress on quality objectives.
Lead risk assessment initiatives across the product life cycle to mitigate manufacturing variability and ensure product reliability.
Achieving a year-over-year reduction in scrap rates and the "Cost of Poor Quality" (COPQ).
Target of zero major non-conformities during external API and ISO surveillance audits.
Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
Evaluated employee performance regularly, providing constructive feedback and coaching aimed at skill development and career growth opportunities.
Reduced customer complaints with thorough testing and prompt resolution of identified issues.
Managed staff hiring, training and supervision.
Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Drive a site-wide "Zero Defect" culture by implementing and championing Quality Stop Work Authority (QSWA); empowering all employees to halt production upon detecting non-conformities to ensure consistency, accountability, and the delivery of "Right First Time" products.
Review and release Work Orders (WOs) from a quality perspective.
Ensure periodic Management Review Meetings (MRM) are conducted, documented, and that resulting actions are tracked to completion.
Supervise and mentor QC personnel, ensuring they are trained and qualified in specific inspection techniques.
Coordinate and lead internal quality audits and serve as the primary interface for external audits from API or third-party inspectors.
Act as the key contact for customers and regulatory bodies on all matters relating to quality and certification.
Lead Root Cause Analysis (RCA) for non-conformances and manage the Corrective and Preventive Action (CAPA) process to ensure sustained improvements.
Coordinated disposal of discrepant materials unsuitable for rework or recycling.
Conduct training related to QMS, procedures, WIs, others.
Actively participate in Contract Reviews.
Developed customer QCP Plans. Ensure contractual requirements are built into Quality Control plans. (BP, Total Energies, Adnoc, and Aramco.)
Periodically report to top management on the effectiveness of the QMS and any needs for improvement.
Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
Provided detailed reports on quality metrics, enabling management to make informed decisions regarding process improvements.
Directed consistent measuring, inspection and testing procedures and tabulated data for detailed reports.
Actively participate in Pre-Production meetings.
Coordinate Client visits, and audits and constant communication to demonstrate our commitment and promote the Corporate Quality Management System.
Drive action trackers to completion, related to customer audits, manufacturing reviews or qualification process.
Coordinate TPIs per customer QCPs, and per production schedule. Ensure documentation meet requirements.
Review/release WOs from a Quality point of view.
CPARs/NCRs/COPQ; monitor performance/trends, data analysis, and evaluate the effectiveness of corrective actions to ensure that the required improvements are sustained. Actively participate in RCA. Monitor/track other Quality KPIs.
Coordinate with product design engineers and manufacturing engineers the requirements in the quality plans and inspection and test plans to be aligned with their engineering design criteria, production schedules and customer requirements.
Coordinate quality assurance plans for new PNs/product introductions.
Review and approval purchased materials/products mill test certificates if it complies with the required company specifications and/or applicable industry standards prior to acceptance and use.
Ensure quality control inspection and testing activities are performed in accordance with Global MFG QMS, customer QCPs/Inspection matrices, and/or local procedires and work instructions.
Manage non-conformance process in accordance with Global MFG QMS.
Identify a minimum of two continuous improvement projects per year to lead and complete with measurable improvement to the business in terms of margin, quality, etc
Any other delegated responsibilities as instructed by his direct supervisor within the timeframe specified safely and efficiently to meet business requirements, provided the instruction is reasonable and you are capable and deemed competent to fulfil these.
Collaborated cross-functionally with supervisors from departments such as Operations and Supply Chain Management to coordinate effective solutions to systemic problems, resulting in direct reductions in error and rework rates.
: Proficiency in reading engineering drawings, using precision measurement tools (micrometers, calipers), and data analysis using tools like Excel or Power BI.
Ability to interpret MTCs (Material Test Certificates) against the Company specifications
Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
ISO 9001 Lead Auditor certification.
Sr. Quality Engineer
Weatherford Drilling and Production Services India Pvt. Ltd.
07.2022 - 07.2025
Facilitating interactions with internal & external customers to address manufacturing quality
Driving towards Zero Defects and Zero Quality Escapes by closely collaborating with Manufacturing and Lean Continuous Improvement Teams.
Proven track record of successfully participating in API audits (API Spec Q1, 19G1, 19G2, 19G3, 11D1, 14L, 19AC, 14A) with external auditors, showcasing expertise in compliance with API standards and effective audit preparation
Assisting in developing and implementing Quality Improvement Plans to achieve Zero Defects and Zero Quality Escapes, while reducing the Cost of Quality (COQ)
Standardizing procedures, quality control plans, sampling plans, inspection test plans, work instructions, and quality templates/forms across manufacturing facilities
Collecting, analysing, and summarizing quality performance data, utilizing statistical tools and reports to identify improvement opportunities
Improving the output quality of processes by applying techniques and tools to identify and eliminating the causes of defects & minimizing variability in manufacturing-related processes
Identifying, documenting, communicating, & standardizing best practices to minimize defects
Implementing a systematic approach to NCR performance management, tracking, trending, and reporting
Recognizing the technical competencies required by different manufacturing trades to adhere to engineering technical documentation and building products accordingly
Assisting in implementing quality-related systems, processes, and tools; performing internal process audits; preparing inspection test reports
Interpreting design engineering data, including blueprints, bills of material, and specifications, as well as customer requirements
Preparing QCP, ITP, and IRR in accordance with customer-specific requirements
Developing positive relationships with engineering and manufacturing leaders, as well as shop floor personnel, to manage and execute changes related to quality improvements
Participating in kick-off meetings/PIM meetings with TPI
Undergoing API External Audit for Recertification & Surveillance at Baroda Facility
Identifying and reporting any quality concerns, taking immediate corrective action as required
Analysing non-conformance data of the plant, identifying issue trends, patterns & root causes
Creating and maintaining a quality dashboard using Power BI; presenting key quality metrics and performance indicators to the Global Team
Investigating the open and closure duration of non-conformance issues to identify bottlenecks and opportunities for improvement
Evaluating the number of days, it takes for conformance and resolving non-conformance issues
Identifying the stage of defects (stage 1, 2, or 3) in the production process; categorizing defects based on the specific area in the manufacturing process (e.g., machining, raw material, assembly)
Mapping defects to the corresponding product lines or components to focus on problem areas and facilitate targeted solutions
Conducting detailed investigations to trace the root causes of defects and non-conformance issues.
Drove standardization efforts across multiple production lines to ensure consistent product output meeting stringent specifications.
Created detailed reports analyzing trends in product performance, identifying areas for enhancement or improvement.
Quality Engineer
Weatherford
03.2019 - 07.2022
Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
Validated quality documentation drawings, procurement, and process documentation by verifying buyer's quality review through stamps, signatures, or other means
Examined Hydrostatic Test Weld Assembly, Penetration Butt-Weld, Welding Procedure Specification (WPS), Procedure Qualification Records (PQR), Welder/Welding Operator Performance Qualification (WPQ), and Coating Reports for compliance.
Showcased strong knowledge of material grades and standards, including API 5CT, API 5CRA, API 6ACRA, API 5L, ASTME213, ASTMB209, ASTMB211, ASTMB221, ASTMB241, ASTMB308, ASTMB557, ASTMA388, ASTMA350, ASTMA420, ASTMA333, ASTMA370, ASTME165,ASTME112, ASTME45, ASTME8, ASTME23, ASTME18, ASTME10, ASTME709, ASTME562,ASTM A751, ASTMA370 and others
Performed quality checks for Purchase Orders and Material Test Reports (MTRs) across various product lines and manufacturing branch plants
Proficiently reviewed mill test reports, NDE reports, and other quality-related documents.
Utilized computer software applications, including Microsoft Suite and Adobe, for efficient administration tasks.
Experienced in scanning, uploading, and maintaining records in WebCenter
Attended Bi-weekly meetings to communicate the status of the MTR review program and its key highlights.
Planned and led the expansion of the program into the new domain of reviewing certificationpackages for finished products
Facilitated training sessions for team members on quality management principles and best practices, enhancing overall competency levels within the department.
Facilitated feedback loop from end-users to production, ensuring that customer insights contribute to product enhancements.
Developed metrics dashboard to monitor quality trends, enabling data-driven decision-making.
Quality Engineer
Sefar India Pvt. Ltd.
01.2018 - 03.2019
Conducted daily inspections and tests to meet specified quality requirements in drawings and specifications
Collaborated with department representatives and Supervisors to address quality issues, including non-compliance reports resolution
Reported to QA/QC Manager, supervised all Quality Management System (QMS) activities
Managed QA/QC documents including certificates, calibration records, test results, inspection requests & non-compliance reports
Resolved non-conformance activities and implemented CAPA
Prepared and maintained ISO 9001:2015 audit documents
Initiated process improvements for enhanced efficiency and product quality
Designed sampling plans using attribute, variable, and sequential methods
Made routine visits to customer sites & suppliers to address quality issues with manufactured products and to investigate non-conformance issues
Formulated quality documentation (quality manual, management plans, method statements, audit plans) according to Schedule 7 (quality management)
Quality Engineer Trainee
Mentco Manufacturing Pvt. Ltd.
05.2012 - 01.2018
Monitored and maintained production targets to ensure efficiency; managed the CNC machine shop floor for smooth operations
Assisted in auditing and monitoring products to maintain high-quality standards; executed timely and comprehensive QA tests
Generated weekly and monthly performance reports for Senior Managers; updated and maintained quality documentation
Encouraged suppliers to implement continuous improvement initiatives and fosters a culture of learning and innovation
Coordinated the repair of malfunctioning QA-related equipment; implemented process improvement initiatives to enhance productivity
Identified and restricted non-conforming products; reviewed and updated quality plans as needed
Inspected incoming material, ensured correct tags and information are filled out
Supervised the execution of activities outlined in the quality plan; coordinated the investigation of customer complaints
Provided specialized quality assurance advice to different company departments as required
Cross-checked daily inspection data for accuracy and approval and approved clearance of incoming raw materials, in-process materials, and finished products; controlled AS9100C and ISO 9001:2008 documents and activities
Prepared for Surveillance, Recertification, and Party Audits; collaborated closely with the Production Team
Inspected materials and parts at various production stages, addressed customer complaints as needed
Managed Vendor Managed Inventory (VMI) at the supplier's end
QA/QC Manager – Lead Auditor QMS/EMS / Management Representative (MR) at Ammico International Contracting CompanyQA/QC Manager – Lead Auditor QMS/EMS / Management Representative (MR) at Ammico International Contracting Company