Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dayangku Radianatasya

Summary

Dynamic team leader with a proven track record at 1L SATU LITER, skilled in conflict resolution and team management. Recognized for empowering team members and fostering a collaborative environment. Adept at problem-solving and maintaining high standards of service, ensuring customer satisfaction and operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Leader

1L SATU LITER
03.2024 - 03.2025
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Kitchen Crew

Pizza Hut
01.2022 - 01.2024
  • Made food according to standard recipes for customers satisfaction.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Demonstrated versatility by performing various roles within the kitchen crew as needed, fostering adaptability and flexibility among team members.
  • Provided exceptional customer service by promptly addressing concerns and ensuring accurate order fulfillment.

Warehouse Packer

Shopee Warehouse
01.2021 - 12.2023
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.

Service Crew Member

McDonald's
01.2020 - 12.2020
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.

Education

Nitec - Retail Services

Institute of Technical Education
ITE Central
12-2023

GCE N Level -

Assumption Pathway School
12-2021

PSLE -

Yew Tee Primary School
12-2017

Skills

  • Team management
  • Sales presentations
  • Work ethic and integrity
  • Patience and empathy
  • Multi-tasker
  • Problem-Solving
  • Critical thinking
  • Conflict resolution

Certification

ITE Skill Certificate in Hospitality Services 2021

Workplace Literacy & Numeracy 2021


Languages

English
Advanced (C1)
Malay
Advanced (C1)

Timeline

Team Leader

1L SATU LITER
03.2024 - 03.2025

Kitchen Crew

Pizza Hut
01.2022 - 01.2024

Warehouse Packer

Shopee Warehouse
01.2021 - 12.2023

Service Crew Member

McDonald's
01.2020 - 12.2020

Nitec - Retail Services

Institute of Technical Education

GCE N Level -

Assumption Pathway School

PSLE -

Yew Tee Primary School

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Dayangku Radianatasya