Dawn Chin
Summary
Dynamic and adaptable, I leveraged problem-solving skills and empathy to enhance student success as a Private Tutor and boosted customer satisfaction at The Editor's Market. Specializing in literacy development and maintaining strong relationships, I consistently fostered positive outcomes, demonstrating a unique blend of interpersonal and analytical abilities. Achieved significant improvements in student academic success through personalized lesson plans and developed strong customer relationships through effective communication and issue resolution.
Overview
6
6
years of professional experience
Work History
Private Tutor
Self-employed
01.2019 - Current
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Met with parents to discuss student progress and address concerns.
- Taught students remotely using online video chat platform and other delivery channels.
- Built strong rapport with students through active listening, empathy, and genuine interest in their success.
- Developed individualized lesson plans tailored to each student''s unique learning needs and goals.
- Cultivated a supportive learning environment, fostering open communication between students and tutor.
- Provided targeted support in specific subject areas where students struggled the most, enhancing overall academic success.
Sales Associate
The Editor's Market
12.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor of Arts - English Literature And Philosophy
Nanyang Technological University
Singapore05-2023
Arts
Victoria Junior College
Singapore10-2018
Skills
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Verbal/written communication
- Adaptable nature
- Study strategies
- Student and parent relations
Timeline
Sales Associate
The Editor's Market
12.2019 - Current
Private Tutor
Self-employed
01.2019 - Current
Bachelor of Arts - English Literature And Philosophy
Nanyang Technological University
Arts
Victoria Junior College
Similar Profiles
Patty QuickPatty Quick
Customer Service Representative at Self-EmployedCustomer Service Representative at Self-Employed
Jennifer QuinnJennifer Quinn
Transcriptionist at Self-employedTranscriptionist at Self-employed
Cheyenne RosenthalCheyenne Rosenthal
Stay At Home Mom at Self-EmployedStay At Home Mom at Self-Employed
Nick CuevasNick Cuevas
Freelancer at Self-employedFreelancer at Self-employed
Robert HodgekinsRobert Hodgekins
Private Tutor at Prospero TeachingPrivate Tutor at Prospero Teaching