Savvy information technology and systems Director of Technology with 20+ years of progressive network administration, troubleshooting and PC hardware and software experience. Develops and implements IS policies and procedures. Manages functional and technological application support. Technical expert in applying strategic direction, practical implementation and IT infrastructure support to accomplish corporate IT and data security initiatives.
Overview
24
24
years of professional experience
8
8
Certification
Work History
Director of Technology
Vigilant Technologies Pte Ltd
11.2005 - Current
Served as primary decision-maker for internal technology spending, creating budget guidelines to reduce waste and decrease unnecessary upgrades.
Supported creation of client and business partner relationships through careful collaboration and networking efforts.
Authored wide-ranging roadmaps, determining how technology would be integrated into business operations for maximum return on investment (ROI) of up to 50%.
Presented budget and business planning proposals to senior leadership, advocating for junior personnel needs and segment-wide business goals.
Performed regular audits and tests of infrastructure and applications.
Prioritized framework to evaluate technology and regulate communication with business stakeholders.
Deployed, monitored and maintained system installation, upgrades and network integration.
Created cybersecurity best practice communications to educate staff against known threats and potential vectors of attack.
Recommend improvements in security systems and procedures.
Conducted security audits to identify vulnerabilities.
Encrypted data and erected firewalls to protect confidential information.
Developed plans to safeguard computer files against modification, destruction, or disclosure.
Laid out complete business continuity plan to maintain data protection in event of natural disaster or long-term outage.
Tested security technologies on regular basis and implemented network penetration assessment tools.
Performed risk and vulnerability assessments and provided results and recommendations to senior management.
Managed data center system upgrades, delivering better reliability and security for server hosting and enterprise applications.
Created frameworks by designing and developing technical solutions.
Provided network support services for devices such as hubs, bridges, routers, and other hardware.
Troubleshot complex multi-vendor network service provider issues.
Provided complete end-to-end engineering and installation of route-based IP network solutions.
Senior IT Consultant
IT Service Centre
02.2002 - 10.2005
Conducted research on network products, services, protocols and standards for network procurement and development efforts.
Developed and implemented policies, procedures, training and development for network resource administration, appropriate use and disaster recovery.
Implemented and managed operating systems and software, security systems and intrusion detection systems.
Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
Contributed to project cost estimates and budgets based on assessment of client needs.
L2 - IT Support Engineer at Randstad Technologies Pte Ltd (PCCW Solutions Pte Ltd)L2 - IT Support Engineer at Randstad Technologies Pte Ltd (PCCW Solutions Pte Ltd)