Dave Saint Joy
Saint Johns
Overview
2
2
years of professional experience
Work History
Tour-guide
Pigs In Paradise Antigua
Saint Marys
01.2024 - Current
- Organized and conducted daily tours for groups of up to 30 people including special needs adults and Kids
- Maintained a positive attitude and enthusiasm when interacting with guests
- Assisted in the preparation of tour materials including informational handouts, maps, brochures and other documents
- Conducted research on new destinations or attractions to add to the existing itinerary
- Followed safety protocols at all times while guiding guests through the tour areas
- Greeted visitors upon arrival, answered questions regarding tours, travel plans or local area attractions
- Adhered to company policies and procedures when dealing with guest complaints or inquiries
Shipping Agent
Vernon B.Edwards
Saint Johns
06.2023 - 12.2023
- Coordinated pickup and delivery services with carriers
- Provided customer service support for clients related to shipping issues
- Prepared documents such as bills of lading, invoices, customs forms., for shipments
- Tracked shipment progress and provided updates to customers
- Researched and resolved discrepancies between expected and actual shipments received by customers
- Ensured compliance with all applicable laws and regulations regarding international trade
- Managed customer accounts and updated account information as needed
- Verified accuracy of incoming and outgoing shipments against packing lists or manifests
Sales Assistant
Frank B. Armstrong
01.2023 - 05.2023
- Organized stockroom shelves, racks and bins according to store layout and product categories
- Informed customers about current promotions and discounts
- Assisted customers with returns, exchanges and refunds
- Replenished merchandise on shelves as needed throughout the day
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner
- Maintained customer records, including contact information and order history
- Provided product demonstrations to customers
- Identified new sales opportunities through market research
- Developed relationships with potential clients and existing customers
- Collaborated with other departments to ensure delivery of products to customers on time
Education
High School Diploma - Maths, English A, Principles of Business, E.D.P.M, History, Inter grated Science, French
Saint Joseph's Academy
Saint Johns07.2021
Skills
- Vibrant and Positive Attitude
- Punctual
- Proactive
- Organizational Skills
- Time Management
- Attention to Detail
- Handling Antiques
- Handling Valuable Objects
- Cleaning Equipment Maintenance
- Basic Computer Skills
- Familiarity with Safety Protocols
- Flexible
- Reliable
- Shift Work
- Confidentiality
- Tourism Management
- Proficient in French
Languages
French
Timeline
Tour-guide
Pigs In Paradise Antigua
01.2024 - Current
Shipping Agent
Vernon B.Edwards
06.2023 - 12.2023
Sales Assistant
Frank B. Armstrong
01.2023 - 05.2023
High School Diploma - Maths, English A, Principles of Business, E.D.P.M, History, Inter grated Science, French
Saint Joseph's Academy