Daryl McAlea
Sales Manager / Culinary Professional
Singapore
Summary
Multi-faceted Sales Manager and Production Chef with 20+ years progressive career background combined with a dedication to corporate growth and development. Track record in business development, improving operations efficiency and building high-performance teams. Results-oriented problem solver and skilled leader. Self-directed and motivational style.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work History
Sales & Culinary Manager
Barramundi Group Pte Ltd
10.2021 - Current
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Executed successful promotional events and trade shows.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Understood and capitalized on industry trends to shape and enhance value-added solutions and strategies for new market developments.
- Boosted market share by establishing sales and distribution channels, developing new products and solidifying sales partnerships.
- Finalized sales contracts with high-value customers.
- Managed portfolio of 200 customers within Singapore
- Consulted with suppliers and agents to arrange proper in-transit permissions to ship to various locations
Product Development Manager
At-Sunrice Global Chefs Academy
05.2020 - 10.2020
- Reviewed product development budgets, expenditures and research.
- Distinguished product issues and gathered information on customer experiences.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
- Oversaw development of Digichef (Digital chef platform ) to enhance distance / remote learning during Covid-19 pandemic
- Hosted product demonstrations and promoted features to clients.
- Oversaw preparation of marketing copy, images, videos, emails and other collateral.
- Distinguished product issues and gathered information on customer experiences
Executive Sous Chef - Premium Kitchen
SATS
06.2011 - 05.2020
- Oversaw business operations, inventory control and customer service for Airline Partners.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Verified compliance in preparation of menu items and customer special requests.
- Established and updated staff schedules and assignments to optimize coverage of shifts to match flight schedules
- Used root cause analysis to conduct assessments and develop improvements.
- Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Assisted customers in planning corporate events, social galas and gourmet dinners.
- Developed menus, controlled food costs and oversaw quality, sanitation and safety processes.
- Optimized work processes to reduce overtime hours by 10% while reducing headcount by 30%.
Education
MasterTrack Certification - Sustainability Studies
University of Michigan
USA 10.2022 - Current
Diploma - Hospitality Management
HTA (WITS University Accredited)
South Africa 01.1996 - 01.1999
Certificate - Hazard Analysis Principles & Practices
Chartered Institute of Environmental Health
Hong Kong 09.2008 - 09.2008
Skills
Sales initiatives and techniques
Accomplishments
- Product Development - Collaborated with Culinary team in the development Digital Chef training platform for At-sunrice Global Chefs Academy Singapore.
- Recognized for contributions to the opening of Marina bay cruise center Singapore and the Singapore sports hub.
- Awarded Food & Hotel Asia 2018 Silver Medal as Captain of the SATS gourmet team
- Selected to create and prepare unique dishes with well-known celebrity chefs for menu promotions. Chef Julien @ Odette , Gordon Ramsey etc.
- Business Development - Spearheaded Allied farms program for Barramundi Groups B2B sales channels to decrease operational costs and increase revenue in SG market.
- Increased sales +20% by developing new marketing initiatives, new culinary product developments and optimizing customer relationships.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
When people talk, listen completely. Don’t be thinking what you’re going to say. Most people never listen.
Ernest Hemingway
Timeline
MasterTrack Certification - Sustainability Studies
University of Michigan
10.2022 - Current
Sales & Culinary Manager
Barramundi Group Pte Ltd
10.2021 - Current
Product Development Manager
At-Sunrice Global Chefs Academy
05.2020 - 10.2020
Executive Sous Chef - Premium Kitchen
SATS
06.2011 - 05.2020
Certificate - Hazard Analysis Principles & Practices
Chartered Institute of Environmental Health
09.2008 - 09.2008
Diploma - Hospitality Management
HTA (WITS University Accredited)
01.1996 - 01.1999
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