- Take in export job and follow ups the whole process until container launch into PSA
- Reply customer enquiry on vessel and assists them on operations planning
- Familiar with PSA system
- Do final billing instruction after the job had completed.
Overview
4
4
years of professional experience
Work History
Senior Export Coordinator
WYN2000
08.2020 - Current
Facilitated clear communication between suppliers, customers, and transportation providers, ensuring all parties were well-informed throughout the export process.
Developed and deepened successful partnerships with representatives of diverse shipping companies.
Communicated information and instructions to and from vendors to research and resolve operational problems.
Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.
Streamlined export processes by implementing efficient coordination strategies and improving communication between departments.
Followed up with customers to resolve inquiries.
Education
Bachelor of Business - Logistics And Supply Chain Management
SIM
Clementi
11.2023
Skills
Teamwork and Collaboration
Problem-Solving
Excellent Communication
Data Entry
Verbal Communication
Flexible and Adaptable
Multitasking Abilities
Shipping and Logistics Management
Price Quoting
Customer service skills
Schedule Coordination
Team Leadership and Motivation
Cross-cultural communication
Foreign language fluency
Invoice Preparation
Microsoft Office Suite proficiency
Paperwork preparation
Shipment tracing
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Advanced (C1)
English
Bilingual or Proficient (C2)
Timeline
Senior Export Coordinator
WYN2000
08.2020 - Current
Bachelor of Business - Logistics And Supply Chain Management
Senior Customer Service Agent /Import and Export Coordinator at DSV Road Srl. AutomotiveSenior Customer Service Agent /Import and Export Coordinator at DSV Road Srl. Automotive