Astute dedicated Individual promoting a wide-ranging skill set, including Microsoft office and Electronic payment system. Pursuing a new role with a company where advancement is likely.
Overview
11
11
years of professional experience
Work History
Logistics Coordinator
ASUS Global Pte. Ltd.
12.2024 - 12.2024
Tracked orders and notified customers of status or potential delays.
Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
Managed cross-functional teams for efficient project execution and timely completion.
Improved order accuracy through meticulous data entry and verification processes.
Oversaw inventory management, ensuring accurate tracking and efficient stock levels.
Utilized business intelligence tools to optimize logistics operations and improve efficiency.
Applied VLOOKUP to efficiently manage and analyze logistics data, ensuring precise inventory tracking.
Performed detailed stock takes, maintaining precise inventory records.
Oversaw the transportation and distribution processes Using DHL
Operations Executive, Demo and Loaner
Olympus Singapore
02.2023 - 11.2024
Streamlined operations by implementing efficient processes and procedures, increasing overall productivity.
Enhanced customer satisfaction by effectively managing and resolving operational issues in timely manner.
Reduced operational costs through identification of inefficiencies and implementation of cost-saving measures.
Managed cross-functional teams, ensuring successful completion of projects within deadlines and budget constraints.
Coordinated seamless communication between departments, resulting in enhanced collaboration efforts across organization.
Ensured compliance with industry regulations through diligent oversight of all aspects of operations management.
Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
Collaborated on operational support tasks to achieve common goal.
Efficiently and effectively identified and solved all problems that impacted direction of business.
Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
Introduced new methods, practices, and systems to reduce turnaround time.
Tended to urgent correspondence to facilitate communication or resolution.
Improved order fulfillment rates by streamlining warehouse operations and optimizing storage space utilization.
Teamed with sales and marketing teams to confirm that product availability meets customer demand.
Responded to customer requests via telephone and email
Prepared orders for shipment by systematically picking, packing and labeling merchandise
Processed incoming shipments upon package receipt by using SFDC to update system
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
Conducted periodic inventory inspections and reported out-of-stock items.
Checked and pulled defective or expired products from shelves.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
Conducted inventory and restocked items throughout day.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Recorded information, shortages and discrepancies to keep records current and accurate.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Process Associate
Genpact
08.2022 - 02.2023
Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
Performed visual assessment of products to evaluate conformance with quality standards.
Content Creator (Freelance)
Testa
04.2022 - 12.2022
Conducted online research to obtain relevant information and materials.
Utilized digital publishing platforms to prepare well-structured drafts.
Strengthened content through proofreading and editing.
Developed original content using social listening and independent sources.
Ensured that users are provided with top quality explanations in education content.
Chose materials and developed lesson plans to enhance skills for individual students.
Prepared quizzes, tests and examinations to gauge how well students were learning.
Designed detailed learning solutions for struggling students based on test, homework and assignment records.
Sales and Marketing Executive
Next Phase Gallery
12.2021 - 07.2022
Engaged, informed and supported staff on media and marketing outcomes.
Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
Managed and oversaw design of marketing material and promotional literature for organization.
Launched marketing activities for new product lines and market penetration.
Planned and executed marketing campaigns to target groups, areas and wider community.
Planned and executed events and marketing programs to increase qualified leads.
Established targets for social media platforms to reflect business objectives.
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
Presented products to clients using dynamic presentations and practical use-case scenarios.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Social Media Content Designer (Freelance)
GoldenClover
02.2022 - 02.2022
Designed creative digital displays used in online advertising for local businesses.
Applied knowledge of production to create high-quality images.
Used Adobe Photoshop to create images and layouts for multiple projects.
Proved successful working within tight deadlines and fast-paced atmosphere.
Wrote quality content for clients, enabling site visitors to quickly obtain information.
Officer,Demo Asset Control
Olympus Singapore
04.2019 - 09.2021
Responded to customer requests via telephone and email
Prepared orders for shipment by systematically picking, packing and labeling merchandise
Processed incoming shipments upon package receipt by using SFDC to update system
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
Conducted periodic inventory inspections and reported out-of-stock items.
Checked and pulled defective or expired products from shelves.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
Conducted inventory and restocked items throughout day.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Recorded information, shortages and discrepancies to keep records current and accurate.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Packer
Asian Scientist Magazine
01.2018 - 02.2018
Picked up incoming stock and delivered materials to designated locations.
Completed daily orders with expert picking and packing of shipments
Usher
Tampines Hub
09.2017 - 09.2017
Greeted customers with a smile and provided friendly, knowledgeable service.
Directed ticket holders to seats and facility locations.
Set up advertising signs and displays on shelves, counters and tables.
Collected empty carts and returned to the store.
Maintain clean, neat and properly stocked check stand area.
Lifted and maneuvered boxes and stands.
Freelance Photographer
SPIN Asia
06.2016 - 01.2017
Fabricated camera mounts and cases to capture images and protect equipment.
Performed advanced computer processing of images for assignments.
Defined and recommended detailed solutions to capture images.
Planned and prepared for all on-location and studio shoots.
Selected and altered secondary photographic features such as backdrops and lighting.
Handled cameras operating at several thousand frames per second.
Photographed high-quality images for both print and Internet distribution.
Edited, toned, captioned and uploaded photographs for news publications.
Archived photographs on computers and servers.
Kept team on task to complete orders according to deadlines.
Ensured personal safety through proper use of tools, protective equipment, and ventilation.
Consulted with clients to discuss preferences, styles, and ideas for commissions.
Planned, organized and scheduled work.
Admin Support Assistant
Singapore Armed Forces
06.2014 - 06.2016
Verified data integrity and accuracy.
Developed new process for employer which resulted in marked performance improvements by drastically reducing retrieval time for documents. Archive system for (AORs, Post trip reports and receipts of the budget votes for 5 years.
Analyzed departmental documents for appropriate distribution and filing.
Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
Entered details such as payments, account information and call logs into the computer system.
Copied, logged and scanned supporting documentation.
Produced ad hoc reports and documents for senior team members.
Responded to customer requests via telephone and email.
Worked directly with [department heads, clients, and lead a small team of fellow NSFs] to achieve various tasks from superiors.
Oversee fund allocation, utilization and balance of Overseas traveling, Local course and seminar, Overseas courses and seminar amounting to $1 million in each financial year.
Lead a small NSF project team to anchor tasks from various superiors.
Cashier
7-Eleven
04.2014 - 05.2014
Kept checkout areas clean and neat to maintain a professional appeal.
Restocked and fronted checkout merchandise to increase sales.
Bagged merchandise in careful and efficient manner to minimize damage.
Engaged customers warmly and provided immediate and dedicated assistance.
Handled cash, credit, debit cards and personal checks, providing correct change in payment transactions.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Education
Bachelor of Arts (Honours) - International Marketing
Birmingham City University
United Kingdom
2020
High School Diploma -
MDIS
Singapore,
2017
High School Diploma -
Nanyang Polytechnic
Singapore,
2014
Skills
Record keeping
Schedule oversight
Data entry
Project planning
Administrative support specialist
Budgeting
Microsoft Excel certified
Administrative support
Documents filing
ISO9001 Internal Auditor Training
Sports
Photography (Photo editing included)
E - Commerce platforms
SAP System
Adobe Photoshop
SalesForce
Creative design layouts
Problem-solving
Logistics analysis
Inventory management
Operational efficiency
Demand forecasting
Warehouse management systems
Hobbies
Photography
Sports
Music
Mixology
Timeline
Logistics Coordinator
ASUS Global Pte. Ltd.
12.2024 - 12.2024
Operations Executive, Demo and Loaner
Olympus Singapore
02.2023 - 11.2024
Process Associate
Genpact
08.2022 - 02.2023
Content Creator (Freelance)
Testa
04.2022 - 12.2022
Social Media Content Designer (Freelance)
GoldenClover
02.2022 - 02.2022
Sales and Marketing Executive
Next Phase Gallery
12.2021 - 07.2022
Officer,Demo Asset Control
Olympus Singapore
04.2019 - 09.2021
Packer
Asian Scientist Magazine
01.2018 - 02.2018
Usher
Tampines Hub
09.2017 - 09.2017
Freelance Photographer
SPIN Asia
06.2016 - 01.2017
Admin Support Assistant
Singapore Armed Forces
06.2014 - 06.2016
Cashier
7-Eleven
04.2014 - 05.2014
Bachelor of Arts (Honours) - International Marketing
Birmingham City University
High School Diploma -
MDIS
High School Diploma -
Nanyang Polytechnic
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