Darren Tan
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
5
5
years of professional experience
Work History
Supervisor
Uniqlo
05.2021 - 04.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
Retail Sales Associate
Uniqlo
05.2018 - 05.2021
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Personal Assistant
Self Employed Company
- Sourced and ordered office equipment and supplies.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Flyer Distributor
-
- Distributed flyers to homes in multiple communities to advertise client offer and increase sales.
- Recruited crew members to assist in flyer distribution to deliver company message.
- Read map correctly to determine daily flyer distribution location.
- Determined daily flyer quota and managed crew members to achieve goal.
Cashier
7-11
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Cashier
Auro Supermarket
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
Higher Nitec in Electronic Engineering
ITE
Singapore2013
Nitec in Electronic
ITE
Singapore2009
N Level
Deyi Secondary School
Singapore2009
Skills
- Sales Expertise
- Money Handling
- Cash Management
- Staff Training
- Coaching and Mentoring
- Guest Inquiries
- Restocking
Timeline
Supervisor
Uniqlo
05.2021 - 04.2023
Retail Sales Associate
Uniqlo
05.2018 - 05.2021
Personal Assistant
Self Employed Company
Flyer Distributor
-
Cashier
7-11
Cashier
Auro Supermarket
Higher Nitec in Electronic Engineering
ITE
Nitec in Electronic
ITE
N Level
Deyi Secondary School
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