Darren Puan Chin Hoe

• Prepared purchase orders based on approved requisitions.
• Monitored supplier performance, conducted quality assurance reviews, and ensured timely delivery of products.
• Collaborated with NPI team to determine purchasing needs and negotiate prices.
• Check P2 & store weekly stock for purchase planning & follow up.
• Follow up on rejected parts from supplier.
• Update SAP system for all transaction on raw parts and check monthly stock balance.
• Collaborated with NPI team to determine purchasing needs and negotiate prices.
• conducted regular meeting with departmental personnel to discuss purchasing needs or issues related to procurement activities.

• Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
• Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.
• Built long-term supplier relationships with vendors to establish quality and competitive pricing.
• Analyzed sales and inventory data to determine purchasing needs and reorder points.
• Order management and supplier management.
• Collaborated with internal departments to better understand needs and determine purchasing requirements.

• Purchase goods, materials, components or services in line with specified cost, quality and delivery targets.
• Liaise with customers, vendors and factory for operation needs.
• Prepare and raise purchase orders and order schedules.
• Work with the team to fulfill customersʼ orders.
• Build, maintain and manage supplier relationships and keep up good communications.
• Improved operational efficiency by implementing new processes and streamlining existing workflows.

• Expediting reschedule reports from suppliers and update/upload into the system within the week.
• Highlight issues from suppliers to buyers. Issues such as past due, fail to ship, early shipment, MOQ/SPQ issues etc.
• Compile reports and general clerical duties.
• Communicate daily, written and verbally, with vendors and internal buyers.

• Assist Director in sales / services order processing and other sales import/export customer.
• Followed up with customers by phone and email to resolve issues quickly and answer questions.
• Generate quotation and follow up with principals customers.
• Build rapport and maintain good relations with customer.
• Liaise with sales and technical on the project installation.
• Liaise with sales and technical on the project installation.

• Performed ah‑hoc technical supports.
• Listen attentively to customer call, be able to pinpoint the issue and rectify.
• Performed onsite and offsite problem solving tasks like system and network troubleshooting, hardware diagnostics and repairing, basic software debugging and data checking or minor patching.
• Assisted in customer inquiries and feedback, professional solutions are provided to meet clients requirements.
• Deployed systems or hardware installation or upgrade if needed with project managers or programmers assistance.
• Performed basic training on applications to make sure end user understand well.

Achievements:

• Provided expert guidance on the use of software applications, ensuring clients were able to maximize their productivity.
• Learn network connection knowledge intranet connection, RDP configuration.
• Hardware repairing skills, able to merge those hardware spare part and recreate a new fresh device.
• Improved problem solving skills.
• Improved communication skills via always communicated with people.