Darren Loh

Resource Planner Responsibilities

• Responsible for maintaining supply of daily drivers to support operations
• Responsible for Handling Payroll and payslip distributions for crowd-source drivers
• Establishing an On-boarding Process for drivers of 3 different schemes, inclusive of training slides, scheduling and documentation
• Crafted tools for Cost Management, resulting in a 20% reduction in Last Mile Costs in Teleport Singapore
• Crafted tools for generating Weekly Driver Performance Reports
• Maintained weekly SLA using said tools at a steady 99%

OPS Intelligence Responsibilities

• Created and Installed Driver Performance, Hub Operational cost and Aging trackers for day to day operations
• Designed and managed Cost Management Exercises. Leading to record performance in Q4'24.
• Prepared and compiled country level data for regional performance presentations with CEO.
• Lead and assisted in Contract Negotiations with internal contractors.
• Lead Productivity Optimization exercises within Singapore.
• Designed and prepared Paper Exercises for incoming growth plans within Singapore.

• Led a team of 24 Fleet Supervisors across the country
• Focused on processes using the 5S schematics
• Responsible for the hiring and maintaining of Delivery Force within West and Central regions
• Responsible for reinstatement projects to return warehouses
• Responsible for managing payment and payslips for drivers
• Led and assisted in 3 major rezoning exercises

• Focus on Blue Collared Talent Acquisitions overseas
• Sourced and Conducted interviews overseas (both physically and online)
• Sourced and Implemented alternatives to daily provisions
• Other AdHoc activities