DARREN CHONG
Summary
Multi-talented Sales Assistant confident managing customer queries across multiple store departments. Reliable professional with strong interpersonal skills. Familiar with best practices in stock control and visual merchandising. Shop worker attentive to customer needs and ready for high tempo work. Delivers positive and professional service to people of different backgrounds. Accurate in money handling and payment processing. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
2
2
years of professional experience
Work History
Sales Promoter
Lintas Superstore
01.2021 - 01.2022
- Developed door-to-door distribution campaign to increase brand awareness.
- Demonstrated imported wine and fruits from Australia products as part of in-store marketing efforts.
- Requested contact information from potential customers to provide additional information.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
- Serving customer with the best sales wine and fruits.
Senior Sales Associate
Urban Revivo
02.2023 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Generated sales leads and cold called potential customers.
- Performed inventory control procedures to manage stock.
- Greeted customers and provided product advice to increase sales.
- Developed and maintained knowledge of current sales and promotions.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Kept detailed track of sales and customer information in company system.
- Handled cash register operations and customer transactions to process payments.
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
Education
Bachelor of Business Studies
University College Dublin
Singapore2023
Skills
- Global Strategic Marketing
- Branding in a Digital Era
- Digital marketing
- Operations Management
- Principles of Finance
- Excellent communication
- Customer service
- Cash management
- Sales Floor Organization
- Sales Promotion
- Revenue Target Achievement
- Professional Integrity
- Marketing Analytics
- Client Meetings
- Administering Social Media Accounts
- Pricing Strategy Determination
- Time Management
- Marketing and Advertising
- Promotions and Marketing Strategies
- Pricing Analysis
Languages
English
Proficient
C2
Chinese (Mandarin)
Proficient
C2
Malay
Proficient
C2
Chinese (Cantonese)
Proficient
C2
Personal Skills
- Ability to work independently or as a part of team
- Able to learn a fast-paced that learn from retail operation
- Time management and responsibility
- Positive attitude with a passion for delivering excellent service quality to customers
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Sales Associate
Urban Revivo
02.2023 - Current
Sales Promoter
Lintas Superstore
01.2021 - 01.2022
Bachelor of Business Studies
University College Dublin
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