Darren Chin
Summary
Knowledgeable Business Support Specialist bringing more than 6 years of experience in the retail industry. Successful coordinating and processing physical and digital documents. Strengths include open communication, critical thinking and data analysis.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Support Executive
Toys"R"Us
04.2023 - Current
- Streamlined office operations by implementing efficient task management systems and digital file organization.
- Enhanced team collaboration by facilitating weekly meetings and providing clear communication channels.
- Reduced operational costs with thorough budget analysis and eliminating unnecessary expenses.
- Fostered a positive work environment by promoting open communication channels between colleagues as well as resolving conflicts swiftly when they arose.
- Conducted market research to inform strategic decision-making for business growth initiatives.
- Coordinated schedules, travel arrangements, and event logistics for executive leadership team members while maintaining confidentiality of sensitive information.
Operations Executive
Toys"R"Us
09.2018 - 03.2023
- Streamlined operations by implementing efficient processes and procedures, increasing overall productivity.
- Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
- Reduced operational costs through the identification of inefficiencies and implementation of cost-saving measures.
- Managed cross-functional teams, ensuring successful completion of projects within deadlines and budget constraints.
- Developed strong relationships with contractors and maintenance service providers, leading to improved service levels and increased work quality.
- Ensured compliance with industry regulations through diligent oversight of all aspects of operations management.
- Collaborated on operational support tasks to achieve common goal.
- Oversaw projects to help goals, tasks and milestones align with organizational strategy.
Paralegal
Harry Elias Partnership
01.2017 - 08.2018
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted Partners with trial preparation through thorough research and analysis of relevant laws and regulations.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
- Managed monthly repayment plans for clients' debtors under debt recovery process.
- Assisted clients in filing for Intellectual Property applications with the governing Intellectual Property Office.
Reporter
The Brunei Times
11.2015 - 11.2016
- Enhanced news coverage by conducting thorough research and fact-checking for accuracy.
- Contributed to increased readership by consistently delivering engaging and timely stories.
- Established credibility with sources by building strong relationships, resulting in exclusive interviews and scoops.
- Improved overall reporting quality through meticulous editing and proofreading of articles before publication.
Education
LLB Law - Law
University of The West of England
United Kingdom07.2015
Skills
- Customer Relationship Management
- Time Management
- Organizational Skills
- Project Management
- Market Research
- Risk Management
- Adaptability
- Problem Solving
- Cross-functional Collaboration
Certification
Comply With Workplace Safety And Health Policies And Procedures (WSHOP16)
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Chinese (Mandarin)
Elementary (A2)
Timeline
Business Support Executive
Toys"R"Us
04.2023 - Current
Operations Executive
Toys"R"Us
09.2018 - 03.2023
Paralegal
Harry Elias Partnership
01.2017 - 08.2018
Reporter
The Brunei Times
11.2015 - 11.2016
LLB Law - Law
University of The West of England
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