Darren Chia
Summary
Driven Senior Data Centre Operator with a proven track record at NETS, adept in system monitoring and troubleshooting, ensuring optimal performance. Skilled in problem-solving and teamwork, significantly improved incident management processes. Expert in equipment maintenance, demonstrating attention to detail and effective communication, enhancing operational efficiency and safety compliance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Data Centre Operator
NETS
07.2022 - Current
- System Monitoring: Continuously monitor data center equipment, such as servers, storage systems, and networking hardware, to ensure optimal performance and availability.
- Troubleshooting: Diagnose and resolve technical issues related to hardware, software, and network systems. This includes responding to alerts, performing root cause analysis, and implementing corrective actions.
- Incident Management: Handle data center incidents by following established procedures, escalating issues to higher-level support when necessary, and documenting incident reports.
- Documentation: Maintain accurate and up-to-date documentation of data center operations, including equipment inventory, network configurations, maintenance logs, and incident reports.
- Vendor Management: Coordinate with vendors and service providers for procurement, installation, and maintenance of data center equipment and services.
Electrical Engineer
Republic Of Singapore Navy
05.2014 - 12.2018
- Performed maintenance procedures and repairs on existing electrical products and systems.
- Inspected completed installations to observe operations and verify conformance to design and equipment specifications.
- Monitored manufacturing operations of electrical devices for compliance with safety protocols.
- Evaluated electrical installations and systems to isolate faults and implement corrective actions.
- Developed and implemented preventive maintenance and operational procedures for electrical systems.
Education
Bachelor of Arts - Marketing
Coventry University
01.2022
Diploma - Business Administration And Management
PSB Academy
Singapore12.2021
Skills
Attention to Detail
Problem-Solving
Teamwork and Collaboration
Troubleshooting
Machine Operation
Valid Driver's License
Safety Compliance
Effective Communication
Efficient multitasking
Equipment Operation
Equipment Maintenance
Certification
Cybersecurity Bootcamp certification - Vertical institute
Google Analytics certification - Google
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Senior Data Centre Operator
NETS
07.2022 - Current
Electrical Engineer
Republic Of Singapore Navy
05.2014 - 12.2018
Bachelor of Arts - Marketing
Coventry University
Diploma - Business Administration And Management
PSB Academy
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