Summary
Overview
Work History
Education
Skills
Timeline
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Darrell Heng, CFA

Singapore

Summary

A strategic and results-oriented people manager with more than 20 years of proven track records in developing, building and transforming investment advisory businesses in the retail banking sector. Highly adapted at navigating through complex and ambiguous situations, offering creative solutions. Ready to apply extensive experience in a forward thinking financial institution that values progress and digital innovation to deliver the best clients experience.

Overview

26
26
years of professional experience
6
6
years of post-secondary education

Work History

Head of Treasury and Equity Sales

Citibank Global Consumer Bank
01.2007 - Current
  • Manage a team of 30 Treasury Sales Specialists offering FX, derivatives and fixed incomes advisory and solutions to both HNW Retail and SME corporate clients covering 3 time zones with >US$50m annual sales revenue targets
  • Rated the top performing manager in 2023 in both personal performance appraisals and Employee’s Satisfaction Scores (both locally and globally) with exceptionally low (near zero) staff turnover

Milestone achievements:

  • 9.9% CAGR in effort based FX rev from 2020 to 2023
  • 13% YOY growth in loan switch AUM amid deleveraging
  • 41% and 47% (3Qs) YOY growth in bonds clients and AUM
  • 17% CAGR in total FX business from 2016 to 2019

Head of Equity Advisory and Execution Desk

Citibank Global Consumer Bank
01.2014 - Current

Manage team of 5 Equity Advisors/dealers providing “24/5” advisory and execution services covering 3 equity markets in 3 time zones for both onshore and offshore businesses

  • Launched “End-to-End” equity advisory and solutioning services in 2015
  • Spearheaded focus on HK equities and tripled HK trading volume in 2018
  • Drive acquisitions and solutioning of “distressed” equities portfolios and AUM acquired via structured products and competitors
  • Team partners with and advises product managers, RMs and Treasury Sales Officers other wealth management specialists in researching and constructing ideal combinations of equities counters for new structured products launches
  • Training and updating wealth management specialists on equities and economic updates.

Head of Liabilities (Deposits)

Citi Global Consumer Bank
01.2012 - 01.2015
  • Managed >US$10B of LCY and FCY deposits and saving accounts, and bank’s Asset-Liabilities (deposits) ratios
  • Drove Net-New-Money growth via deposits acquisitions and new TD/SA product launches with different value propositions: Interest Plus Account and Maxi-Gain
  • Strategically steered excess LCY AUM into FCY to boost business’s NIM
  • Proactively funded and boosted wealth management investments, treasury and insurance sales via bundling and campaigns.

Treasury Sales Officer

Citibank Global Consumer Bank
02.2001 - 08.2016
  • Partnered relationship managers and other stakeholders in advising and delivering wealth management solutions to Citi’s high net worth clients
  • Consistently 1 of the top sales award winners
  • Awarded Top Client Service in Treasury Sales in 2015.

Interest Rates Derivatives Trader

Tokai Bank Singapore
09.1997 - 02.2001
  • Assistant to the Head of Interest Rates Derivatives Desk
  • Assisted in and responsible for the risk management, construction and maintenance of the chief trader’s proprietary portfolio
  • Youngest staff in desk’s history to be accorded trading limits in Eur-Jpy futures/options, JGB futures and JPY spot FX, consistently profitable from 2nd trading year
  • Deep knowledge in domestic and offshore JPY yield curves.

Education

B. Business Studies - Fin. Analysis (Major), Applied Economics (Minor)

Nanyang Technological University, Nanyang Business School
Singapore
07.1994 - 06.1997

Adv Diploma in Wealth Management -

WMI
Singapore
06.2021 - 06.2022

CFA Charter -

CFA Institute
USA
06.1997 - 06.1999

Skills

    Leadership Skills to motivate and guide

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Timeline

Adv Diploma in Wealth Management -

WMI
06.2021 - 06.2022

Head of Equity Advisory and Execution Desk

Citibank Global Consumer Bank
01.2014 - Current

Head of Liabilities (Deposits)

Citi Global Consumer Bank
01.2012 - 01.2015

Head of Treasury and Equity Sales

Citibank Global Consumer Bank
01.2007 - Current

Treasury Sales Officer

Citibank Global Consumer Bank
02.2001 - 08.2016

Interest Rates Derivatives Trader

Tokai Bank Singapore
09.1997 - 02.2001

CFA Charter -

CFA Institute
06.1997 - 06.1999

B. Business Studies - Fin. Analysis (Major), Applied Economics (Minor)

Nanyang Technological University, Nanyang Business School
07.1994 - 06.1997
Darrell Heng, CFA