Daria Hwang
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Executive Director
United Overseas Bank
2006.07 - Current
July 2006 till 2016
- Leading almost 20 branches in driving business opportunities and operational effectiveness. Managing a team of almost 300 staff. Collaborate and partner other business units to drive business opportunities. To build a risk culture within the team.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
Jan 2017 till June 2024
- Head the Workforce Development Team within Group Channels and Digitalization. People related; designing new roles and curate programs to future proof the People. Total workforce of 1200 in Singapore. Recruitment and people related matters including productivity and efficiency of the People.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
- Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
July 2024 till now
- Head the Customer experience Team within Group Channels and Digitalization. To build a customer-centric culture amongst the people. Design programs and initiatives to improve customer service experiences. Partner and collaborate with businesses and operations; establishing handshake in delivering customer excellence.
Education
Graduate Diploma - Child Psychology And Mental Wellness
Aventis Graduate School
Singapore06.2024
Master of Arts - Masters of Guidance And Counselling
James Cook University
Singapore05.2013
Skills
- Leadership - Leading numerous projects and initiatives, both Organization and function level
- Project Management - Manage numerous productivity and process improvement projects
- Innovation and creativity - Designing and curating programs in up-skilling the people. Designing new future roles for the network.
- Adaptable - Able to take up different roles within the function
- Executor - Strong in execution in the numerous initiatives
- Staff Management - Managing Teams in grooming and growing team members
- Fundraising - Initiatives as part of CSR
- Problem Solving
Timeline
Executive Director
United Overseas Bank
2006.07 - Current
Graduate Diploma - Child Psychology And Mental Wellness
Aventis Graduate School
Master of Arts - Masters of Guidance And Counselling
James Cook University
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