Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
DARCINI NADARAJOO

DARCINI NADARAJOO

Summary

With a proven track record at PANTAI HOSPITAL, I excel in patient care and healthcare operations, blending compassionate care with efficient medical terminology application. My leadership at LYPO METAL GURUN enhanced team performance by over 45%, showcasing my ability to mentor and my adeptness in multitasking and emotional support.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Patient Care Assistant

PANTAI HOSPITAL
09.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care.
  • Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
  • Increased efficiency in office by implementing digital filing system for patient records.
  • Streamlined patient check-in process, reducing administrative burden for medical staff.
  • Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.

Department Lead

LYPO METAL GURUN
05.2020 - 10.2023
  • Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
  • Boosted overall employee morale by fostering a positive work environment and promoting open communication.
  • Oversaw efficient inventory stocking and supply rotation.
  • Led team to achieve high performance standards through consistent coaching and feedback.
  • Improved department efficiency by streamlining processes and implementing time-saving strategies.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.
  • Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
  • Collaborated with other departments to improve interdepartmental communication, enhancing overall organizational effectiveness.
  • Identified areas for improvement within the department, developing action plans to address those needs effectively.
  • Established clear expectations for team members, leading to improved accountability and performance levels.
  • Supervised existing employees and recruited, interviewed and hired new ones.
  • Educated staff on organizational mission and goals to help employees achieve success.

General Clerk

HOCKCHUAN ENTERPRISE
03.2018 - 03.2020
  • Supported team members with various administrative tasks, contributing to a well-functioning office environment.
  • Maintained supplies inventory by regularly checking stock levels and placing orders when necessary to prevent shortages.
  • Contributed to a positive work environment through excellent interpersonal skills and collaborative teamwork efforts.
  • Completed special projects assigned by management in a timely manner, showcasing adaptability and resourcefulness under tight deadlines.
  • Examined documents and materials, recorded changes in data and determined proper indexing or processing tasks to support office filing procedures.

Education

UPSR,PMR,SPM -

SJKT KALAIVANI,SMK BATU LIMA
MALAYSIA
11.2017

HEALTHCARE CERTIFICATE - HELATHCARE

AIMST UNIVERSITY
MALAYSIA
07.2023

Skills

  • Medical Terminology
  • Vital Signs Documentation
  • Written and verbal communication
  • Emotional Support
  • Blood Glucose Testing
  • Vital signs monitoring
  • Catheter Care
  • Basic Life Support
  • Documentation
  • Patient Monitoring
  • Multitasking ability
  • Safety Protocols
  • Goal Setting
  • Organizational standards
  • Room preparation
  • Healthcare operations
  • Proficient in Software
  • Compassionate Care
  • Verbal and written communication
  • Nursing Assistance
  • Claims Processing
  • Emergency Response
  • Blood Glucose Monitoring
  • Data Collection
  • Healthy meal preparation
  • Basic nursing care
  • Healthcare expertise
  • Bed preparation
  • CPR Certification
  • Time Management
  • Tube feeding
  • Health assessments

Certification

  • CERTIFICATE IN HEALTHCARE ASSISTANT

Timeline

Patient Care Assistant

PANTAI HOSPITAL
09.2023 - Current

Department Lead

LYPO METAL GURUN
05.2020 - 10.2023

General Clerk

HOCKCHUAN ENTERPRISE
03.2018 - 03.2020

UPSR,PMR,SPM -

SJKT KALAIVANI,SMK BATU LIMA

HEALTHCARE CERTIFICATE - HELATHCARE

AIMST UNIVERSITY

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DARCINI NADARAJOO