Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Danny Ngui

Summary

Dynamic leader with a proven track record at Yixing Xuan Teahouse, enhancing sales revenue through strategic positioning and effective sales strategies. Skilled in CAD Drafting and mentoring, I excel in operations management and client acquisition, ensuring optimal performance and innovative solutions. Achieved significant milestones in team training and customer satisfaction, leveraging negotiation expertise and design prowess.

Overview

15
15
years of professional experience

Work History

Senior Sales Advisor

Yixing Xuan Teahouse
10.2022 - Current
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Developed a comprehensive understanding of competitor products, enabling strategic positioning of company offerings.
  • Conducted tea workshops in Mandarin, engaging business partners, corporate clients, and public school groups.
  • Trained new staff members, providing comprehensive training on tea brewing techniques, customer service, and sales processe
  • Managed overall retail operations, including inventory control, sales tracking, and upkeep of the store's aesthetic and functional standards.

Retail Operations Leader

Pet Lover Central
07.2020 - 08.2022
  • Adapted store operations in response to evolving customer needs, market trends, and company objectives.
  • Fostered a positive work environment through regular team building activities and open communication channels among staff members.
  • Streamlined retail operations by implementing efficient inventory management systems and staff scheduling strategies.
  • Administered medications according to veterinarian instructions, ensuring optimal pet health outcomes.
  • Provided exceptional customer service with prompt responses to inquiries and addressing concerns related to pet care.

Loading Delivery Assistant

SATS Infiligh Catering
04.2019 - 05.2020
  • Conducted loading and unloading tasks at Outbound/Inbound docks and directly at aircraft, maintaining adherence to safety protocols.
  • Managed the collection, loading, verification, and delivery of meals and catering items to crew members for various flight services, ensuring accurate and timely service.

Sales Representative Supervisor Cum Designer

GMK Marketing Sdn. Bhd.
02.2009 - 02.2019
  • Composed and managed profitable contacts and broadened sales territories.
  • Managed territory assignments efficiently, ensuring optimal coverage of all potential customers.
  • Enhanced customer satisfaction by addressing concerns promptly and implementing proactive solutions.
  • Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
  • Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
  • Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.

Education

PMR -

SMK Cocharne
Malaysia
01.2007

PMR -

SMK Datok Lokman
Malaysia
01.2004

Skills

  • Mentoring abilities
  • Negotiation expertise
  • Sales Presentations
  • Client acquisition
  • Operations Management
  • Production Planning
  • Safety Management
  • Layout Design
  • CAD Drafting
  • Illustration
  • Photography

Languages

Chinese (Mandarin)
Advanced (C1)
Chinese (Cantonese)
Advanced (C1)
English
Intermediate (B1)
Malay
Beginner (A1)

Additional Information

The company I am currently working for is a new challenge for me and a field I have never been deeply involved in before. In the past two years, I have participated in various activities with the tea artist and have gone to schools countless times to teach the knowledge and history of Chinese tea to the younger generation. In these two years, I have learned knowledge and fields that I have never been exposed to before.

I want to join your company because I feel that I must settle down and look further into the future. Because I am about to start my own family, many future considerations make me feel that I must start new challenges and find a stable path of my own. And your company has shown me that you have an unlimited future. I believe that if I join your company, I will work hard to complete all challenges and learn more knowledge in related fields. Let us create a better future and glory together

Dear interviewer,

I am pleased to learn that your company has taken the time to comprehensively review my resume. My name is Danny. Due to some familial circumstances, my education background is relatively straightforward and I only completed junior high school. However, due to family circumstances, I had an early start in society, which afforded me the opportunity to acquire a plethora of experience and skills across various fields.When I first came into society, I could only take some low-level jobs because of my low education background. Through the first two years of social experience, I realized that if I do not have sufficient education, I must strive to enhance my skills through both efforts and acceptance of various challenges. Consequently, I was fortunate to enter the first company in my life and worked there for a period of ten years.

At first, I was just an installation apprentice. Because of my agile thinking, I was favoured by your company's successor and successfully learned different skills from him and accepted higher challenges. Now I still remember what he once taught me: "Family background is innate, knowledge is mastered by oneself, and the future is also created by oneself. Don't think that you are a low-level education just because of your academic qualifications. Many successful people started out as low-level employees." This made me yearn to learn and challenge myself more.Under his guidance, I acquired basic design knowledge and the skills necessary to operate a Computer-Aided design (CAD) system. Additionally, I assisted your company in developing multiple store brands and prepared 2D and circuit diagrams. Despite some personal issues, I transitioned from your company to pursue my future ambitions in Singapore.The first company I joined in Singapore was the aviation services business "SATS Ltd". My job was to deliver important documents and food to large international aircraft and private jets. During this job, I learned some of the internal operations and rules of the airport, but I also applied for resignation due to Covid-19.After leaving my job, I looked for new directions and challenges. Later, I chose "Pet Lover Centarl." In a short period of 6 months, I was promoted from an ordinary employee to a store manager. I also helped the company resolve some conflicts between teams, made the team united, and successfully created a performance breakthrough for 6 consecutive months in the stores under my jurisdiction. Finally, due to some problems in the company's senior management, I regretfully chose to leave this company.

Timeline

Senior Sales Advisor

Yixing Xuan Teahouse
10.2022 - Current

Retail Operations Leader

Pet Lover Central
07.2020 - 08.2022

Loading Delivery Assistant

SATS Infiligh Catering
04.2019 - 05.2020

Sales Representative Supervisor Cum Designer

GMK Marketing Sdn. Bhd.
02.2009 - 02.2019

PMR -

SMK Cocharne

PMR -

SMK Datok Lokman
Danny Ngui