DANNY LEE WEE KHEONG
SALES SUPPORT ENGINEER
Summary
Experienced HVAC Engineering Specialist with 20+ years at Daikin across engineering, sales operations, and product support. Strong in technical documentation, tender preparation, client coordination, site assessments, and cross-functional scheduling. Brings disciplined, reliable work habits and customer-facing skills that transfer well into hospitality operations.
Overview
21
21
years of professional experience
2
2
Certifications
Work History
Sales Support Engineer
Daikin Airconditioning Singapore
02.2020 - Current
- Prepared full technical tender submissions (equipment schedules, VRV/VRF proposals, compliance sheets, and load recommendations).
- Reviewed mechanical drawings, IFC plans, schematics, and tender specs to ensure correct equipment selection and compliance.
- Performed site evaluations to verify ducting/piping routes, clearances, and overall installation feasibility before recommending solutions.
- Coordinated with engineering, project, production, purchasing, and logistics to align material readiness and delivery schedules.
- Generated technical clarifications to resolve design discrepancies between consultants, contractors, and internal teams.
- Monitored project performance: tracked sales reports, delivery schedules, site progress, and post-installation issues.
- Provided pre-sales and post-sales engineering support (troubleshooting assistance, system explanation, technical resolution).
- Maintained technical product catalogues, documentation libraries, and engineering databases for internal and customer use.
- Engaged consultants, M&E; engineers, and project managers as primary technical contact on major HVAC projects.
Sales Support Executive
Daikin Singapore
06.2015 - 02.2020
- Handled full-cycle sales and operational support: enquiry intake, costing, BOQs, documentation control, submission, and post-sales follow-up.
- Reviewed tender documents (drawings, specifications, equipment lists) to capture technical requirements and commercial conditions.
- Prepared cost plans: budget estimates, Bills of Quantities, quantity take-offs, and equipment costing for consultants and contractors.
- Compiled tender submissions: compliance statements, method statements, alternative options, and technical clarifications.
- Supported feasibility studies by analyzing system capacities, mechanical requirements, and site constraints.
- Coordinated project scheduling with production, warehousing, and logistics for delivery sequencing and material availability.
- Managed subcontractor scope: breakdowns, quote comparisons, pricing negotiations, and appointment recommendations.
- Tracked project budgets, conducted cost control checks, reviewed variances, and prepared financial updates for management.
- Maintained documentation control, including revision tracking, drawing updates, sales registers, and periodic reporting.
Product Specialist
Daikin Airconditioning
03.2005 - 04.2015
- Provided technical product expertise for HVAC systems to internal teams and external customers.
- Gathered operational performance data from installed systems to support facilities management and service teams.
- Performed leak detection (vacuum/glycol) and diagnostics to identify faults and root causes.
- Calibrated and repaired pneumatic components, controllers, valves, and mechanical instruments.
- Interpreted blueprints, wiring diagrams, and mechanical drawings for installation, commissioning, and maintenance.
- Delivered product training to sales teams, service technicians, and clients to improve system knowledge.
- Handled pre-sales engineering support: product presentations, system selection, and technical clarifications.
- Managed product documentation (brochures, O&M; manuals, technical bulletins, engineering updates).
Education
Bachelor of Engineering Management -
University of Western Sydney
01.2003
Diploma in Mechanical Engineering - Air Conditioning & Refrigeration
TAFE
01.1995
Skills
Team Decision-Making
Attentive & Active Listening
MS Office, Spreadsheets, Windows Applications
Internet & Email Software
Technical Writing & Documentation
Strong Communication Skills
Certification
Integrated Marketing 3 (AI) — Singapore Workforce Skills
Timeline
Sales Support Engineer
Daikin Airconditioning Singapore
02.2020 - Current
Sales Support Executive
Daikin Singapore
06.2015 - 02.2020
Product Specialist
Daikin Airconditioning
03.2005 - 04.2015
Diploma in Mechanical Engineering - Air Conditioning & Refrigeration
TAFE
Bachelor of Engineering Management -
University of Western Sydney
PART-TIME EXPERIENCE
- Part-Time Pool Attendant — Shangri-La Health & Wellness Club (2026)
- Handled daily pool operations ensuring safety, cleanliness, and guest comfort.
- Issued towels, managed lockers, and conducted poolside cleanliness checks.
- Provided frontline guest service and supported lifeguards during peak hours.
- Part-Time Valet — Merz Valet, 301 Alexandra Road (2026)
- Safely parked and retrieved guest vehicles in fast-paced environments.
- Directed traffic flow at driveway/entrance to prevent congestion; greeted guests professionally.
- Provided directions and assistance while following SOPs for key and incident handling.
Cycling With Group
joining
Cycling With Group
“I have been an active member of the Sembawang Cycling Group for about five years, participating regularly in group rides that promote teamwork, resilience, and a healthy lifestyle. This experience has strengthened my discipline, built strong camaraderie with fellow cyclists, and helped me maintain a consistent commitment to personal well‑being.”