Danish Nur Afiq
Summary
Driven and reliable professional with a proven track record in fast-paced delivery and customer service roles, notably with GrabFood. Excelled in efficient route planning, GPS navigation, and critical thinking, ensuring timely deliveries and customer satisfaction. Demonstrated strong interpersonal skills and technical proficiency, enhancing operational efficiency and fostering positive customer relationships.
Overview
6
6
years of professional experience
Work History
Delivery Rider
GrabFood
05.2024 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Expedited deliveries to meet customer deadlines and requirements.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Delivery Courier
J&T Express
10.2021 - 10.2023
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Followed company policies and procedures during shift.
- Verified package information to check for accuracy and completeness.
- Collected payments from customers for packages delivered and provided receipt to use as proof of transaction.
- Logged delivery information in tracking systems to enable real-time delivery status.
Restaurant Team Member
Pizza Hut
08.2018 - 11.2019
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Used proper techniques to prepare food and ingredients.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
No Degree - Infocomm Technology
Institute of Technical Education
ITE Simei 11.2021
Skills
- Basic Mechanical Skills
- Critical thinking abilities
- Product Promotion
- Cargo Handling
- Dispatch Communication
- GPS Navigation
- Documentation And Reporting
- Punctual and Reliable
- Order picking and processing
- Network Maintenance
- System Administration
- Technical Support
Languages
English
Intermediate (B1)
Timeline
Delivery Rider
GrabFood
05.2024 - Current
Delivery Courier
J&T Express
10.2021 - 10.2023
Restaurant Team Member
Pizza Hut
08.2018 - 11.2019
No Degree - Infocomm Technology
Institute of Technical Education
Similar Profiles
SAHFFEE JUBPRESAHFFEE JUBPRE
Delivery Rider at GrabfoodDelivery Rider at Grabfood
Muhammad Fazli Bin MahadiMuhammad Fazli Bin Mahadi
Grab Delivery at GrabfoodGrab Delivery at Grabfood
Nursyahfika FadillahNursyahfika Fadillah
Food Deliverer at GrabfoodFood Deliverer at Grabfood