DANIS EE
People Centric Leader
Singapore
Summary
Dedicated and empathetic professional with over 13 years of experience across education, youth mentorship, and student services in both public and private sectors. Proven ability to support and engage students with special needs through individualized strategies, positive behavior management, and collaborative interventions. Passionate about continuous personal development and adaptable to dynamic work environments. Strong communicator with leadership experience in event management, team coordination, and stakeholder engagement.
Overview
16
16
years of professional experience
4
4
Certifications
Work History
Student Service Executive
FirstCom Academy
01.2024
- Served as a primary liaison between students, trainers, and internal departments to ensure the smooth execution of training programs, resulting in improved student satisfaction and reduced scheduling conflicts.
- Managed all student support channels, including CRM, email, phone, and walk-ins, maintaining a high response rate and ensuring prompt resolution of queries.
- Coordinated logistics and maintained supplier communication through the CRM system, contributing to timely delivery and operational efficiency.
- Generated reports on sales trends, student attrition, and satisfaction metrics, providing actionable insights to drive strategic improvements in student engagement.
- Engaged in social listening across digital platforms to proactively address student concerns and promote positive brand communication.
- Partnered with sales, marketing, and operations teams to streamline the student journey and enhance overall learning experience.
- Supported the issuance of course completion certificates and maintained accurate student records in the CRM system.
- Assisted the marketing team in curating and managing the email database, facilitating targeted campaigns for active, lapsed, and dormant users.
- Contributed to organizational development by supporting internal training initiatives and continuous improvement projects.
- Proactively handled ad-hoc operational responsibilities as assigned by management, demonstrating flexibility and reliability.
Whole School Learning Support Teaching Assistant
North London Collegiate School
08.2025 - 11.2025
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Collaborate as part of the Learning Support team in the implementation of strategies for students on the Individual Needs register.
- In-class support with individuals/groups of students.
- Support students on local trips as directed by the Head of Individual Needs.
- Track the progress of individuals and groups of students and the effectiveness of intervention using intervention monitoring sheets.
- Participate in departmental meetings and professional development that impacts on student's learning.
Communication Executive
Omniraise
05.2025 - 08.2025
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization
- Conduct face to face sales at roadshows or events.
- Promote brands through Sales and Marketing and Fundraising activities, refine communications as needed.
- Raise awareness for clients work with children and other causes around the world.
Special Education Needs Officer
Singapore Sports School
01.2021 - 01.2023
- Delivered in-class support for students with behavioral and learning challenges, improving engagement and academic progress.
- Conducted individualized reading and social skills sessions using Orton Gillingham methods.
- Led transition planning for students entering or leaving special education programs.
- Coordinated with teachers and therapists to design and implement personalized support plans.
- Successfully facilitated IEP meetings and advocated for access arrangements.
Boarding Mentor
Singapore Sports School
01.2020 - 01.2021
- Provided holistic supervision and mentorship to student-athletes, fostering their personal development, emotional well-being, and academic success in a residential environment.
- Supported the day-to-day operations of the boarding school, addressing student-athlete needs related to academics, health, safety, and discipline.
- Planned and executed enrichment programs and activities to build camaraderie, instill values, and enhance the overall boarding experience.
- Built strong, trust-based relationships with boarders, serving as a consistent and reliable point of support for personal or academic concerns.
- Enforced boarding policies and managed discipline with fairness and consistency, contributing to a safe and structured living environment.
- Conducted routine room inspections and coordinated timely follow-up on maintenance issues, ensuring a clean and comfortable living space for all residents.
Youth Guidance Officer
Singapore Boys’ Home, Ministry of Social and Family Development
01.2018 - 01.2020
- Supported the rehabilitation of at-risk male youths from challenging backgrounds through structured routines, coaching, and individualized development plans.
- Acted as a consistent positive role model, promoting values of respect, discipline, and resilience in daily interactions.
- Identified and nurtured individual talents to boost youth engagement and self-esteem, contributing to long-term rehabilitation goals.
- Managed behavioral and trauma-related issues with empathy and firm guidance, fostering a safe and supportive living environment.
- Closely monitored the health and well-being of sick residents, ensuring timely intervention and care coordination.
- Maintained discipline and order through consistent supervision aligned with structured daily programs.
- Designed, implemented, and assessed youth development programs focused on personal growth, teamwork, and life skills.
Special Education Teacher
St Clare School for Special Education
01.2014 - 05.2018
- Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
- Evaluated student progress regularly using various assessment methods, ensuring accurate measurement of skill development and areas requiring additional support.
- Coordinated with general education teachers to develop accommodations or modifications necessary for successful inclusion of students with special needs in mainstream classrooms.
- Taught students across multiple classifications and degrees of special needs.
- Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
- Enhanced students'' communication skills by implementing group activities and collaborative projects.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
- Instructed students with physical and cognitive disabilities.
Allied Educator Learning and Behavioral Support
Shuqun Secondary School
01.2010 - 01.2013
- In class support to help student stay on task or help teachers to manage students with behavioral issues.
- Withdrawal program to conduct one on one lesson to teach reading, writing and social skills.
- Use of Orton Gillingham to teach students with Dyslexia.
- Identify at student at risk of special needs.
- Working with teacher in support student with special needs.
- Conduct transition for student with special needs entering and leaving special needs school.
- Advocacy of children’s rights to equity and equal opportunities.
- Working with the teachers to identify learning objectives; planning and preparing lessons in order to deliver the curriculum, ensuring differentiation as needed.
- Develop and maintaining a regular system of monitoring, tracking, assessment, record keeping and reporting of student progress under inclusive education.
- Help to apply for access arrangement for the students.
- Prepare and conduct IEP reports and meetings. Discuss the student’s progress with parents, teachers, and counselors.
- Update IEPs throughout the school year to reflect each student’s progress and goals.
Education
Diploma - Special Education
National Institute of Education
01.2010
Diploma - Nursing
Nanyang Polytechnic
01.2006
Skills
Resilience & Emotional Stability
Analytical Thinking
Situational Awareness
Continuous Learning
Educational Support & Special Needs Expertise:
Individualized Education Plans (IEPs)
Orton Gillingham method
Assistive Technology in Education
Behavior Management Strategies
Case Management
Community engagement
Partnership development
Certification
Other certificates
Timeline
Whole School Learning Support Teaching Assistant
North London Collegiate School
08.2025 - 11.2025
Communication Executive
Omniraise
05.2025 - 08.2025
Student Service Executive
FirstCom Academy
01.2024
Special Education Needs Officer
Singapore Sports School
01.2021 - 01.2023
Boarding Mentor
Singapore Sports School
01.2020 - 01.2021
Youth Guidance Officer
Singapore Boys’ Home, Ministry of Social and Family Development
01.2018 - 01.2020
Special Education Teacher
St Clare School for Special Education
01.2014 - 05.2018
Allied Educator Learning and Behavioral Support
Shuqun Secondary School
01.2010 - 01.2013
Diploma - Nursing
Nanyang Polytechnic
Diploma - Special Education
National Institute of Education
References
- Patrick, Kung Fu, Assistant Manager at Singapore Boys Home, lim_kung_fu@mfs.gov.sg, 9322280, Singapore Boys Home
- Damien, Chiang Kwok Wai, Deputy Principal, Post Secondary, chiang_kwok_wai@sportsschool.edu.sg, 84906999, Singapore Sports School
Soccer and Travel
I’m deeply passionate about soccer and travel, two things that shape how I see the world. I love exploring new cities, experiencing different cultures, and whenever possible, catching a match or talking football with locals. For me, travel isn’t just about places—it’s about shared moments, stories, and the universal language of the game.