Daniel Lim Heng Hui
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Chimichanga
10.2024 - 03.2026
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored junior staff, promoting a collaborative work environment and skill development.
Supervisor
Prive Wheelock
06.2023 - 09.2024
- Providing customer service, doing stocks inventory. In charge of planning weekly shift rotations and communicating operational matters with staff to ensure the upkeep and maintenance of the outlet.
Sales Asso
Motive force sports product (Fila)
03.2023 - 05.2023
- Fashion-orientate, attend walk-ins, doing follow-ups.
Senior sales associate
Erajaya Pte Ltd
11.2022 - 02.2023
- Providing customers service, doing stocks inventory, hitting sales target.
Sales executive
SK jewellery
07.2022 - 10.2022
- Serving customers
- Doing stocks inventory
Bartender
Bar bar black sheep
02.2022 - 06.2022
- Preparing alcohol and drinks in bar.
- Doing weekly stock inventory.
Driver
Private hire driver (Grab/Gojek)
12.2017 - 05.2022
- Ferrying passengers from point A to Point B, to ensure safety and comfort.
Bubble tea barista
Breadshake Pte Ltd (Bober tea)
06.2021 - 02.2022
- Attend to walk-ins, handle delivery platforms.
- Handle daily operations such as; taking orders, cashiering, kitchen duties, tea making.
Guest service agent
Ce La Vi
05.2015 - 10.2017
- Provide excellent guest services, attend to walk-ins, VIPs, making them feel comfortable in our premises.
- On the feet serving guests, taking orders, ushering guests and VIPs.
Sales executive
Gain City Best-Electrical
05.2010 - 02.2015
- Provide customer service, attend walk-ins
- Assist customers in identifying products to cater their needs and engage in conversation to determine their preferences.
Education
PSLE -
Woodsville Pri. Sch
01-1996
Secondary 2 - undefined
Greenview sec sch
01-1998
Skills
- Sales talk
- Team building
- Problems solving
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Team motivation
Timeline
Assistant Manager
Chimichanga
10.2024 - 03.2026
Supervisor
Prive Wheelock
06.2023 - 09.2024
Sales Asso
Motive force sports product (Fila)
03.2023 - 05.2023
Senior sales associate
Erajaya Pte Ltd
11.2022 - 02.2023
Sales executive
SK jewellery
07.2022 - 10.2022
Bartender
Bar bar black sheep
02.2022 - 06.2022
Bubble tea barista
Breadshake Pte Ltd (Bober tea)
06.2021 - 02.2022
Driver
Private hire driver (Grab/Gojek)
12.2017 - 05.2022
Guest service agent
Ce La Vi
05.2015 - 10.2017
Sales executive
Gain City Best-Electrical
05.2010 - 02.2015
Secondary 2 - undefined
Greenview sec sch
PSLE -
Woodsville Pri. Sch